Veterans' Program Staff Training and Outreach

1. Veterans’ Program Staff TrainingOutreach, Resources & Reports

2. DEO Veterans Program Outreach Mission • To promote and maximize the employment of Florida's veterans, especially veterans with barriers to employment, we must: • Utilize the complete menu of One-Stop Career Center resources • Expand and develop our network of Organizations, Service Providers and Employers • Provide consistent and effective communication within our Network(s)

3. Head to Toe Event Planning HEAD Develop the event idea & Get Approval (What, Where, Why) HANDS Who will participate? What will be done? When? How? BODY Ensure prior preparations are completed at all phases FEET Ensure proper closure & Feedback Review Information

4. LVER Employer Outreach Local Veteran Employment Representatives (LVER) serve as advocates for employment and training opportunities with businesses, industries and local employers. • As an employment and career advocate for veterans the LVERs primary role is to conduct employer outreach activities for the development of opportunities for veterans

5. Marketing Strategies for Success • Marketing plans raise awareness among employers about veterans as well as One-Stop Career Center services. • Effective program marketing includes planned and coordinated employer visits that benefit RWB objectives as well as veterans. • Marketing One-Stops to veterans should include serving employed as well as unemployed veterans. • Job/Career fairs • Employer visits • Community groups, Military organizations and service organizations

6. DVOP Outreach to Veterans • DVOP staff conduct outreach to locate economically or educationally disadvantaged veterans, veterans with barriers to employment, veterans with special needs & homeless veterans through the following organizations and/or activities: • Vet Centers, VA Medical Centers and Clinics • Veterans' Service Organizations • Venues and locations where veterans congregate

7. DVOP Organizational Visits • DVOP staff conduct organizational visits to develop partnerships with organizations that provide various services and resources for Veterans. • Vet Centers, VA Medical Centers and Clinics • Community based and civic organizations • Veterans' Service Organizations • Veterans’ Affairs Educational Coordinators • Reserve and National Guard units

8. One-Stop Outreach & Resources JVSG staff conduct outreach to local businesses and organizations, but reaching out to other workforce programs and staff within the One-Stop are vital • Other Regional Vet Staff • WP Program Staff • WIA Program Staff • Disability Navigators • One-Stop Managers • Military Family Employment Advocates

9. Internet Resources • Welcome to Florida’s Veterans’ program team Email • Florida’s DEO Website http://www.floridajobs.org/ • National Veterans Training Institute (NVTI) website you can find Title 38, USC, Chapters 41 and 42, which governs the veterans’ program. The NVTI website is located at: http://www.nvti.ucdenver.edu/home/homePage.htm • NVTI offers no-cost on-line courses for Veterans program staff, and a Resource page

10. NVTI Resources

11. FL Dept of VA

12. DEO Training Materials

13. Reporting Resources are valuable tools that will assist you during the development and/or analysis of required reports and documentation. Some examples include: • VPLs explain various processes and reports • DEO Training Presentations teach EFM service codes • NVTI Presentations teach Roles & Responsibilities • DEO Travel Manual explains requirements

14. Quarterly Managers Report

15. Quarterly Managers Report

16. Quarterly Managers Report

17. ETA 9002/Vets 200 Report

18. VET-200 (A) DVOP

19. DVOP First quarter 2012 Services • Served 30,542 veterans which equates to 25% of registered veterans; Reportable services provided include: • Career Guidance: 23.8 % • Intensive Services: 5.1% • Job Search Activities: 46.7 % • Referred to Employment: 23.8 % • Referred to Federal Training: 5.4 %  • DVOP intensive services should be higher.

20. VET-200 (B) LVER

21. LVER First quarter 2012 Services • Served 22,217 veterans which equates to 17% of registered veterans; Reportable services provided include: • Career Guidance: 23.9 % • Intensive Services: 2.6% • Job Search Activities:  45.8% • Referred to Employment:  28.9% • Referred to Federal Training: 5.4% • Not considerably different from DVOP.

22. Performance Measurements

23. Performance Measurements Weighting: Assures that special consideration is given to disabled veterans requiring intensive services. The Entered Employment Rate (EER) is adjusted based on the proportion that veterans who entered employment after receiving intensive services represent among all veterans who entered employment. VPL 05-08 Wtd EER Calculation - Tool http://www.dol.gov/vets/VPLS/VPLDirectory.html

24. Summary • Employer & Organizational Outreach • Use Available Resources • Reports • Performance

25. Questions And Discussion

26. Contact Information • Shawn Forehand Paul Furbush • State Veterans’ Program Coordinator Asst. Veterans’ Program Coordinator • Phone:(850) 245- 7424 /Fax: (850) 921-3495 Phone:(850) 921-3867 • shawn.forehand@deo.myflorida.compaul.furbush@deo.myflorida.com • Additional Resources: • DEO Veterans’ Workforce program Resources • http://www.floridajobs.org/workforce-board-resources/program-resources/program-resources • DOL VETS Veterans Program Letters • http://www.dol.gov/vets/VPLS/VPLDirectory.html • DEO best Practices • www.floridajobs.org/workforce-board-resources/policy-and-guidance/best-practices • An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.