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Sage 50 Error Installing Actian Zen

The (855*857"0824) error "Installation of the Actian Zen database has failed" can occur when installing Sage 50 due to various reasons, including conflicts with existing software, firewall restrictions, or issues with the installation process itself.

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Sage 50 Error Installing Actian Zen

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  1. Sage 50 Error Installing Actian Zen • What Causes of Sage 50 Pervasive Error • Several reasons are responsible for the error, Sage 50 cannot open the database, some of the main causes include. • Pervasive service is no more active on the server. • User Account Control (UAC) enabled. • The firewall is not allowing the program to connect with Pervasive. • The server name is not correct in the ~PVSW~.LOC File. • The network is public on the workstation/server. • Pervasive installation file or Actian Zen damaged. • May be Pervasive Min folder was deleted. • The data path is not correct on the workstation. • Using PSQL Server engine 64 bits installed.

  2. Solution 1: Security software, security settings, or other programs preventing the installation • Disable any anti-virus software on the PC before starting the installation. • User Account Control may need to be disabled; for further information • Necessary to install in Selective Startup • Click setup.exe in the context menu and choose Run as administrator. • Make sure the System and Everyone have Full Control in the security settings for the install folder (default location: C:SageSage50_[Release]_[Version]).

  3. Solution ii: Verify correct installer is used • Make sure that you are using setup.exe from the Sage version you are attempting to install, which can be found in the Install directory. • For example, the directory would be Sage50_2022_[Version] if installing Version 2022. • Double-click setup.exe in the appropriate directory after exiting the install wizard if you’re using another setup file that’s placed somewhere else.

  4. Solution V: Verify if there is an incompatible version of Pervasive or Actian software • You have to open Programs and Features from Control Panel in Windows. • If found uninstall other versions of Pervasive if found, it should be listed as Actian PSQ: v12 Server Engine SP1 • Then you have to verify that you can install Sage Program. Solution VI: Run the standard installation from the server • You have to browse to \\<servername>\peachtreeInstaller20xx(for example: PeachtreeInstaller2022) • Then you have to open Peachwfolder and Install folder • After that, you have to right-click _Setup.exe and then you have to choose Run as administrator.

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