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SB 580 Update: Automatic Enrollment

SB 580 Update: Automatic Enrollment. California Public Utilities Commission. The Commission shall, to the extent practicable, develop a CARE application process modeled after the existing ULTS application. SB 580 directives to the CPUC.

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SB 580 Update: Automatic Enrollment

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  1. SB 580 Update:Automatic Enrollment California Public Utilities Commission

  2. The Commission shall, to the extent practicable, develop a CARE application process modeled after the existing ULTS application. SB 580 directives to the CPUC • The Commission shall ensure that a Customer consents prior to enrollment. • The Secretary of Health and Human Services Agency shall evaluate, on or before April 1, 2006, how the use of programs and databases can be used to optimize automatic enrollment while complying with federal and state privacy laws. • The Commission shall improve the CARE application process by cooperating with other entities and representatives of California government, including the California Department of Health and Human Services (DHHS) and by ensuring that all gas and electric customers who are eligible for public assistance programs in California are enrolled in the CARE program.

  3. Pilot Program Pilot Program: Provide enrollment cards to program participants to complete and send to the utility company with their bill payment. • Work with the DHHS to determine the target population, costs, and logistics. • Proposed date for sending cards: July 1, 2007 • Evaluation of enrollment and program success: August-December

  4. Pilot Program Suggested Timeline of Activities January • Meeting between DHHS and CPUC Executive Director Steve Larson (Jan.4) • LIOB meeting -share the postcard method with LIOB. February • Draft Agreement between both agencies outlining the duties and responsibilities. • Staff creates prototype automatic enrollment card. • CPUC staff shares prototype with DHHS. • CPUC sends letter to utilities informing them of the pilot program. March • CPUC schedules date and location of meeting with utilities. • The agencies problem solve those issues that may arise from the concerns of the utilities. April • Proposed ALJ order outlining the implementation method and possible changes in budgets etc. May-June • Cards are ordered and printed. July 1 • Cards sent to DHHS enrollees. August-December • Evaluation of enrollment and program success.

  5. 2008 Automatic Enrollment Implementation PHASE I: PROGRAM DESIGN (September-December 2007) Memorandum of Understanding between DHHS and CPUC Identify programs administered by DHHS to send postcards Adjust program based on lessons learned from Pilot Develop Monitoring and Evaluation Process Issue ACR Outlining implementation details (schedule reporting requirements, evaluation mechanisms) PHASEII: PROGRAM IMPLEMENTATION First Round: Postcards Sent Jan. 2, 2008 Postcards will be mailed each month with DHHS mailings PHASEIII: MEASUREMENT AND EVALUATION (Continuous throughout year) Monthly Reports from Utilities Random Verification Audits ACR may be issued to clarify any additional implementation issues that may need to be addressed over time. • Note: Dates and schedule of activities are subject to change as a result of the pilot program.

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