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Assessment Tools and Techniques

Assessment Tools and Techniques. ILEAD U Second In-Person Session Tuesday, June 15, 2010 Donna Schaal , Tom Dorst , Tom Peters. Plan for this Breakout. Surveys and Online Polls Face to Face Usage Stats: Websites, Videos, Podcasts, etc.

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Assessment Tools and Techniques

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  1. Assessment Tools and Techniques ILEAD U Second In-Person Session Tuesday, June 15, 2010 Donna Schaal, Tom Dorst, Tom Peters

  2. Plan for this Breakout Surveys and Online Polls Face to Face Usage Stats: Websites, Videos, Podcasts, etc. Drawing Inferences and Action Steps from your assessment activities

  3. Assessment Surveys & Online Polls

  4. Surveys Many FREE online surveys available Many offer more features for a fee Use them to analyze your project’s impact Here are a few examples: Surveymonkey.com Zoomerang.com Createsurvey.com

  5. Surveys - Pricing

  6. SurveyMonkey Demonstration or Hands On

  7. Online Polls Many FREE online polls available Many offer embeddable code for your website Use them to analyze your project’s impact Here are a few examples: polldaddy.com polprofs.com snappoll.com

  8. PollDaddy.com Demonstration or Hands On

  9. Assessment Face to Face

  10. Interview Types Informal – conversational Guided - general information Standard – open ended format Fixed response poll

  11. Types of Questions Demographic Behavioral Values/opinions (“I think…”) Emotional (“I feel/believe…”) Factual Sensory

  12. Tips Get the interviewee to respond as quickly as possible. You can explain later. Keep informal interviews short. 2-3 questions. Keep going if the interviewee is receptive. You’re not looking for statistical significance. Ask questions that will help you understand, expand or modify your project. Remain neutral. Criticism may sting a little, but is rarely fatal.

  13. Usage Stats Website Videos Podcasts

  14. Website Usage Analysis Quick and Dirty Stats from your Web Hosting Company Google Analytics

  15. Google Analytics

  16. Video and Podcast Usage

  17. Inferences & Action Items

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