Operator Compliance Risk Score (OCRS)

1. Operator Compliance Risk Score (OCRS)

2. What is the Operator Compliance Risk Scoring System? • Mechanism for Calculating Likelihood of Operator Non Compliance • A guidance tool introduced to ensure that effective targeting is carried out • A fair system - it treats each operator in the same way. There is an incentive for operators to either maintain the standards that are already maintained, or make improvements to procedures. Operators that achieve a good standard are likely to be stopped less often

3. How will VOSA use OCRS? OCRS will be used at the roadside to identify which vehicles should be checked. Red - Full check to be carried out. Amber - Full check to be carried out unless higher scoring vehicles available. Green - No check unless either no other higher scoring vehicle or obvious defect or offence. VOSA examiners will use a hand-held mobile compliance device into which they will key a registration number or operators licence information, which will display the relevant OCRS.

4. Each Operator has 2 Scores Roadworthiness (mechanical) Traffic (non-mechanical)

5. Roadworthiness Concerned with the condition of the vehicle Two sets of data are used: Vehicle Testing data captured at each first test and annual test (HGV’s only) Vehicle Enforcement data captured at the roadside or fleet checks at operators premises.

6. Roadworthiness Scoring Process • For each Test Failure defect and prohibition defect a score is given • Each vehicle check/test counted as an Event • Operator scored on total defect score divided by total number of Events • Score is calculated weekly for a 2-year rolling period total defect points number of events = index score

7. Example of points allocated for defects

8. Overall Traffic Concerned with roadside inspections and VOSA prosecutions in relation to non-mechanical infringements. Including Drivers’ Hours, Tachograph and overloading offences The OCRS Overall Traffic is further broken down into a Drivers Hours Score and an Other Traffic Score to provide extra information to VOSA examiners.

9. Traffic Scoring Process For each traffic offence found at the roadside or at a fleet inspection or as part of a Prosecution an offence score is given. Each roadside, fleet inspection and prosecution is counted as an event Operator scored on total defect score divided by total number of Events Score is calculated weekly for a 2-year rolling period total offence points number of events = index score

10. Example of points allocated for offences

11. How are points decided on for defects and offences?

12. Index Score • Operator scores compared with Peers (HGV GB, PSV GB etc) • Scores converted to Relative Score in League Table format • Bottom 1 – 10% given score of 1 • 11 – 20% given score of 2 etc • Scores displayed on Hand-held Device with colour code • Red, Amber and Green (RAG) • Worst Operators (score 10) given Red indicator • Best Operators (score 1) given Green

13. Example of calculation of index score A one vehicle operator is stopped at a VOSA roadside check and a Drivers Hours Offence (39 points) is found. The Traffic Index Score is then calculated as number of total offence points (39) divided by number of total events (1) = 39 If the vehicle was then subsequently stopped at the roadside again by VOSA, but was found to be clear of any defects or offences, the operators score would reduce to: Traffic Index Score 19.5 (39/2)

14. GREEN GREEN AMBER AMBER RED RED

15. Historic vs. Predictive • Historic scores use previous data for that operator • Past roadside encounters • Vehicle test history • PLS cases • Predictive scores use previous data for operators with similar characteristics • Type of operator licence • Age of operator licence • Size of fleet • Predictive score will only be shown when no Historic score is available

16. Remember: • OCRS Scores are snapshots in time • They are updated weekly • The information used goes back for 2 years • Your score could change even if your points do not – you could compare better or worse as the industry changes • You can get the following VOSA reports to help improve performance: • OCRS scores • Vehicle test maintenance statement • Vehicle encounter report

17. OCRS Effectiveness April 08 – July 08Excludes SiftsRoadside Encounters OnlyAll OCRS Score Types HGV Roadworthiness

18. OCRS Effectiveness April 08 – July 08 HGV Driver’s Hours/Overloads

19. OCRS Effectiveness April 08 – July 08 PSV Roadworthiness

20. OCRS Effectiveness April 08 – July 08 PSV Driver’s Hours/Overloads

21. OCRS Effectiveness April 08 – July 08 HGV & PSV Roadworthiness

22. OCRS Effectiveness April 08 – July 08 HGV & PSV Driver’s Hours/Overloads

23. Improvements to OCRS data areas next 6-12 Months Improvements to OCRS 6-12 Months • Include data from operator visits by VOSA examiners • Include data from roadside Dangerous Goods Inspections • Incorporate Graduated Fixed Penalty data. • Development of Non GB Vehicle risk scoring using the same scoring system as that used for GB vehicles

24. Proposed Changes to Scoring Model • Increase priority area of Scoring Model for Drivers Hours offences • Possibly decrease priority area of Scoring Model for Weight offences. • Both subject to agreement from Department for Transport

25. Current OCRS Banding GREEN GREEN AMBER AMBER RED RED

26. Proposed OCRS Banding

27. Other OCRS developments Improvements to OCRS 6-12 Months • OCRS Reports to be made available through portal • OCRS Frequently asked Questions to be updated • Specific article in Moving On to highlight the fact that OCRS is a system used by VOSA to target the most non compliant operators and should not be used on its own to rate an operator. • VOSA will be clarifying the definition of Sifts and depending on the definition be deciding if this should be included as a part of OCRS.