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Welcome to CON IT Support

Welcome to CON IT Support. Joe Burley, RN – Manager of Electronic Learning and Information Security Administrator Justin Burley, IT Senior and Information Security Manager Colin Wheeler, IT Expert and Instructional Designer. Student Email and Software. New students are all using Office 365

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Welcome to CON IT Support

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  1. Welcome to CON IT Support • Joe Burley, RN – Manager of Electronic Learning and Information Security Administrator • Justin Burley, IT Senior and Information Security Manager • Colin Wheeler, IT Expert and Instructional Designer

  2. Student Email and Software • New students are all using Office 365 • Previous UF students could still be on Gatorlink webmail • Can request transition to Office 365 • HSC students cannot use One Drive cloud storage features • All students eligible for free Microsoft Office Products • Up to 5 devices, including mobile • http://www.software.ufl.edu

  3. No Email Forwarding • Student Email Forwarding Policy • No automatic forwarding of email is allowed outside of the @ufl.edu domain • Office 365 email cannot be forwarded by default; automatic compliance • To fix: • http://gatorlink.ufl.edu • Click ‘Modify’ • Click ‘Email Forwarding’ • Click the ‘Forward to Gatorlink Mailbox’ button • We do check and enforce this policy! • To setup the mail client on your phone or tablet: • http://helpdesk.ufl.edu/self-help/gatorlink-e-mail-setup/

  4. UF Apps • http://info.apps.ufl.edu • Access certain software from any computer or device • Includes: • Microsoft Office • PDF Editor • SPSS • Serif Design Suite (similar to Adobe Creative Suite) • And more! • Free for all UF students

  5. Lynda.com • Online training • Free for all faculty, staff, and students • Over 1100 courses, topics include: • Word, Excel, PowerPoint • Video and photography skills • Much, much more • https://lss.at.ufl.edu/help/Lynda

  6. Other Computing Resources • Contact UFComputer Help Desk for computer hardware and software problems • Some consulting services and repairs are free • Other requests might incur a small fee but likely cheaper than elsewhere • http://helpdesk.ufl.edu/ • On-Site UF Apple Service Center for Apple specific hardware problems • Can’t repair iOS devices in house but facilitate if under warranty • http://apple.techhub.ufl.edu/ • UF Suggests MS Security Essentials (Windows) or Avast (Mac OS) • Free • Remote Library Access: • http://vpn.health.ufl.edu

  7. Mobile Computing and Storage Devices • All mobile devices must be encrypted • Includes smartphones and laptops • Policy in effect since August 17th 2013 • “As members of the University of Florida Constituency…” (students are included in the requirements) • Device encryption protects you as well as the University • In the event a device is lost or stolen all data (tax returns, bank statements, SSN’s, etc.) are vulnerable if unencrypted • Encryption - contact UF 392-HELP (4357) • Bitlocker built-in to some versions of Windows • File Vault built-in to Mac OS X • Mobile Encryption Policy FAQ: • http://security.ufl.edu/mobilesecurity/

  8. ‘UF’ Wireless • Connect to the ‘ufinfo’ access point and run the Auto Configuration • Make sure that your Windows patches are up to date. • Windows XP will be blocked • Antivirus definitions cannot be older than one week. • CON IT SUPPORT • 352-273-6429 • Located @ HPNP 3233 • CONITSUPPORT@HEALTH.UFL.EDU

  9. Welcome to e-Learning in Canvas • All courses should be in the Canvas LMS • http://lss.at.ufl.edu

  10. E-Learning in Canvas Dashboard

  11. E-Learning tips • UF Help Desk responsible for e-Learning logins • College of Nursing IT Support can assist with anything related to a specific course • conitsupport@health.ufl.edu • Please be specific with course number, section number, file location and/or error message • Do not use Inbox tool in e-Learning to contact CON IT

  12. VoiceThread • “Discussion board on steroids” • Instructor will provide a link to join a VoiceThread group for your course • Login directly at: • http://ufl.voicethread.com • More info on the e-Learning login page • http://lss.at.ufl.edu

  13. ProctorU • Exams are given in the Quizzes tool in e-Learning but proctored remotely • Requires a webcam and a microphone • Create an account on ProctorU.com, schedule exams, pay $22.50 per exam • Scheduling less than 72 hours in advance incurs $5 fee • Plan an extra 30 minutes into your schedule for time to verify ID, make sure computer is working, etc. • Prior to testing visit http://www.proctoru.com/testitout • Good Internet connection; avoid fast food free WiFi

  14. CON IT Support • Joe Burley, RN • Justin Burley • Colin Wheeler • 352-273-6429 • Located @ HPNP 3233 • CONITSUPPORT@HEALTH.UFL.EDU • Always include current course and section number when emailing

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