Venue: Bolzano Author(s): Nineta Polemi ( dpolemi@unipi.gr )

1. eMayor Clustering Event ICGOV2005 Panel Session: Secure eGovernment Services Venue: Bolzano Author(s): Nineta Polemi (dpolemi@unipi.gr) Organisations: University of Pireus Date: 4/3/05

2. Objectives of the session • Share experience • Identify barriers / open problems • Propose research topics / directions • Propose ways to promote national & international collaborations

3. Organisational Issues • the cross-certification of these entities. This is still an open • Egovernment can not be approached in a unified manner (different requirements for different types of governmental organisations) • Taxonomy of e-government organisations and services (national, pan European), business models • Reengineer and standardize work flows • Development of a new culture for governance in public services, including new mindsets and sets of values, new behaviors.

4. Security needs should be unified from both users and e-government providers perspectives • Invest in training for the secure use of e-government services • Best practices on successful secure e-government services need to be collected and further exploited.

5. Technological Issues • /next generation “pre-packaged” user friendly, interoperable, secure, affordable, e/m-government services & identity management systems • XML based browsers for mobile devices, mobile Web Services messaging and security & cryptography on mobile Web Services. Design and development of libraries for mobile Web Services messaging • Design and development of mobile Web Services Security & Cryptography libraries and toolkits. Automated generation and comparison of security and privacy policies. • Quality Assurance of e-government systems, services and architectures need to be exploited (Common Criteria may provide the necessary process)

6. The development of knowledge representation techniques and methodologies for a multimedia content repository, development of user interface design and management tools meeting the requirements of the information architecture methodology. • Frameworks for combining privacy requirements and e-government processes and services • Evaluation & validation for security architectures • Enhance biometrics in order to cope with new challenges • Tools for implementing and auditing security policies in the governmental sector • Software solutions for provision of anonymity, reference implementations

7. Common methodologies for management tools of governmental repositories. • User interfaces coping with the local specificities.

8. Legal/ Policy/Standards • Security, Privacy, Application Policies (for the e-government applications). • Legal validation of IT architectures, services and cross border documents in governmental flows. • Cross-border identity management • Standardisation of work flows, services, XML schemata for e-government, security (OASIS, W3C, NISSG) • Political acceptance

9. Harmonise standardization efforts in secure e-government services • Standardisation bodies need to collect and consider citizens and e-government providers view points. • Standardisation efforts are needed in the area of privacy, policies, IDS, verification and validation.

10. E-Mayor Clustering Projects • eMayor • OPRAS • FIDIS • BIOSEC • Intelcities • GUIDE • Secure E-Justice • SELIS

11. Objectives of Clustering Actions • RoadMap Workshops (update the list of open research themes for secure e-government). Denmark2003 (IST2003), Greece 2004 (ebusiness forum), Italy2005 (TCGOV2005),…. • Collective Standardisation efforts • Collaboration of researchers (not duplication of work)