Online Resources

1. Online Resources Janet Botnen

2. Agenda Day 1 – Online Resources

3. Online Resources – DefinitionsInside Courts vs. Washington Courts • Washington Courtshttp://www.courts.wa.gov • Web-based informationsource created and maintained for: • Judicial officers • The court community • AND the public. • Inside Courtshttp://inside.courts.wa.gov • Web-based information source created and maintained for: • Judicial officers EXCLUSIVELY • The court community.

4. Online Resources – AccessInside Courts vs. Washington Courts • Washington Courtshttp://www.courts.wa.gov Inside Courtshttp://inside.courts.wa.gov • Public access • Private Internet access required • Pages inside DIS firewall accessible from Inside Courts site • Restricted access • Private Internet access not required • Located inside DIS firewall

5. Online Resources – Look & FeelInside Courts vs. Washington Courts URL Logo & Color Home Page Name-> URL Logo & Color eService at far right  Home Page Name

6. Online Resources – Inside Courts • Inside Courts Web site • Online Manuals & Bookmarks • Searching Manuals and Inside Courts • Navigating Inside Courts • eService Center • E-Mail Notifications • Accessing State Legislature’s Web site • Washington Courts Web site

7. Online Resources – Inside CourtsNavigating & Bookmarking the Online Manuals Online Manuals(http://inside.courts.wa.gov/index.cfm?fa=cntlManuals.showManualsCm ) • County Clerk’s Handbook • Brio Manuals • Code Manuals • JRS/JIS for Superior Courts • SCOMIS Code Manual • Commands • Display Notices (scroll down) • JIS Online Manual • Printing, Signon, and Other General Tasks • SCOMIS Manual • Person Business Rules • Superior Court Statistical Reporting Manual

8. Online Resources – Inside CourtsSearching Searching Inside Courts vs. EACH of the manuals: • Inside Courts • County Clerk’s Handbook • JIS Online Manual • SCOMIS Manual Note:There is NO search of ALL the manuals at once.

9. Online Resources – Inside CourtsSearching Example

10. Online Resources – Inside CourtsGeneral Navigation Navigation Sidebar on Inside Courts Home(http://inside.courts.wa.gov) Reviewing, Bookmarking, and Searching under These Topics:

11. Online Resources – Inside Courts • Inside Courts Web site • Online Manuals & Bookmarks • Bookmarks vs. Favorites • Navigating Inside Courts • BREAK – 10 Minutes • eService Center • E-Mail Notifications • Accessing State Legislature’s Web site • Washington Courts Web site

12. Online Resources – Inside CourtseService Center • Inside Courts Web site • Online Manuals & Bookmarks • Bookmarks vs. Favorites • Navigating Inside Courts • eService Center • E-Mail Notifications • Accessing State Legislature’s Web site • Washington Courts Web site

13. Online Resources – Inside CourtseService Center • Customer Service 24/7: The eService Center • Accessed from Every Inside Courts page(http://inside.courts.wa.gov) • Find Answer – View and search for answers • Ask an Expert – Submit a question or request to AOC Customer Services • My Stuff - Track Incidents submitted, update your Contact Information, update Notifications

14. Online Resources – Inside CourtseService Center • Customer Service 24/7: The eService Center • Accessed from Every Inside Courts page(http://inside.courts.wa.gov) • Find Answer – View and search for answers • Ask an Expert – Submit a question or request to AOC Customer Services • My Stuff - Track Incidents submitted, update your Contact Information, update Notifications

15. Online Resources – Inside CourtseService Center • Customer Service 24/7: The eService Center • Accessed from Every Inside Courts page(http://inside.courts.wa.gov) • Find Answer– View and search for answers • Ask an Expert– Submit a question or request to AOC Customer Services • My Stuff - Track Incidents submitted, update your Contact Information, update Notifications

16. Online Resources – Inside CourtsE-Mail Notifications • Inside Courts Web site • Online Manuals & Bookmarks • Bookmarks vs. Favorites • Navigating Inside Courts • eService Center • E-Mail Notifications (eService Answer) • Accessing State Legislature’s Web site • Washington Courts Web site

17. Online Resources – Inside CourtsState Legislature • Inside Courts Web site • Online Manuals & Bookmarks • Bookmarks vs. Favorites • Navigating Inside Courts • eService Center • E-Mail Notifications • Accessing State Legislature’s Web site(eService Answer and link from Legal Resources) • Washington Courts Web site

18. Online Resources – Public Site Washington Courts • Inside Courts Web site • Online Manuals & Bookmarks • Bookmarks vs. Favorites • Navigating Inside Courts • eService Center • E-Mail Notifications • Accessing State Legislature’s Web site • Washington Courts Web site

19. Online Resources – Bookmarking Washington Courts Site • Washington Courts Web site(http://www.courts.wa.gov) • Bookmarking Frequently-Accessed Pages: • Court Forms (http://www.courts.wa.gov/forms/) • Court Rules (http://www.courts.wa.gov/court_rules/) • Court Directory(http://www.courts.wa.gov/court_dir/) • A Citizen’s Guide to Washington State Courts(http://www.courts.wa.gov/newsinfo/resources/?fa=newsinfo_jury.brochure_guide&altMenu=Citi) • Administrative Office of the CourtsWho We Are and What We Do(http://www.courts.wa.gov/appellate_trial_courts/aocwho/) • Searching for information you cannot find

20. Online Resources – Searching Washington Courts Site • Washington Courts Web site(http://www.courts.wa.gov) • Bookmarking Frequently-Accessed Pages: • Court Forms (http://www.courts.wa.gov/forms/) • Court Rules (http://www.courts.wa.gov/court_rules/) • Court Directory (http://www.courts.wa.gov/court_dir/) • A Citizen’s Guide to Washington State Courts (http://www.courts.wa.gov/newsinfo/resources/?fa=newsinfo_jury.brochure_guide&altMenu=Citi) • Administrative Office of the CourtsWho We Are and What We Do(http://www.courts.wa.gov/appellate_trial_courts/aocwho/) • Searching for information you cannot find

21. Online Resources – Searching Washington Courts Site

22. Agenda Day 1