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Servant Leadership

Servant Leadership. Serving Those Who Serve Others. What is Servant Leadership. Originated in the 1970’s Used by many large organizations as their leadership foundation A method of leading others through serving others. Why This Model?. Influences people/teams to accomplish common goals

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Servant Leadership

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  1. Servant Leadership Serving Those Who Serve Others

  2. What is Servant Leadership • Originated in the 1970’s • Used by many large organizations as their leadership foundation • A method of leading others through serving others

  3. Why This Model? • Influences people/teams to accomplish common goals • Everyone buys into the success of the team and its goals • Results in powerful outcomes for people and organizations

  4. Famous Servant Leaders • Jesus • Buddha • Martin Luther King, Jr. • Mother Teresa • Mahatma Gandhi • Nelson Mandela They had no power but operated from positions of authority and influence to accomplish great things that changed the world.

  5. Two Kinds of Leaders • Those that are Leaders first • Those that are Servants first

  6. Those That Are Leaders First • Top-down • Often control others • Make all decisions • Give orders • Possessive about their position • Think they own the leadership position

  7. Those That Are Servants First • Assume leadership only if they see it as the best way to serve • Called to lead, not driven to lead • Naturally helpful and want to develop people • Not possessive about their leadership position • Surrender the position to further develop others

  8. Servant Leaders • Truly have servant hearts • Their focus is to serve those who serve others • Servant leaders may be a leader, follower, or teammate

  9. The Servant Leader Purpose • To help people become: • More autonomous • More capable • More effective

  10. Servant Leaders • Ask themselves every day: “Who did I grow today?” “Who am I going to grow tomorrow?”

  11. Listening Empathy Healing Awareness Persuasion Conceptualization Foresight Stewardship Commitment to the growth of people Building community The 10 Characteristics of a Servant Leader

  12. Take the 10 characteristics of Servant Leader • List one way you will demonstrate each servant leadership characteristic starting today!

  13. Listening as a Servant Leader • Servant Leaders listen intently to others • What is being said • What is being left unsaid • Thoughts, ideas, opinions, feelings, concerns • Develop trusting relationships

  14. How do you know when someone is listening to you??

  15. Empathy in the Servant Leader • Strives to understand people • Recognizes and accept people • May reject behaviors but never rejects people • Understands diversity – leverages people’s strengths

  16. How do you know when someone has empathy with you and your situation?

  17. Healing by the Servant Leader • Healing relationships is a powerful force to transform people and situations • Helps the team get along with each other • To better serve the client

  18. How do you know when someone is helping to heal relationships??

  19. Awareness in the Servant Leader • Self-awareness and general awareness • Is aware of situations and people • Is willing to “meet people where they are” • Assists in making things right between people

  20. How self aware are you???

  21. Persuasion of the Servant Leader • Persuade instead of using positional authority when making decisions • Seeks to convince rather than coerce others • Effective at building consensus within groups • Especially helpful during times of change

  22. How do you persuade people?

  23. Conceptualization of the Servant Leader • Dream great dreams • Think beyond the day-to-day realities • Looks at long term goals • Balance conceptual thinking and day-to-day operational thinking

  24. Give me an example of conceptual thinking.

  25. Foresight as a Servant Leader • Enables the Servant Leader to: • Understand lessons from the past • The realities of the present • Likely consequences of decisions on the future • Rooted in the Intuitive Mind • “Gut feelings”

  26. Give me an example of your use of foresight.

  27. Stewardship in the Servant Leader • Committed to serving others • Creates the environment that meets the needs of others • Believes in doing things for the greater good of the society • When the needs of the society are met the needs of the individual are met

  28. How do you demonstrate Stewardship???

  29. Commitment to the Growth of People • Believe in and seek the intrinsic value people have beyond their tangible contributions as employees • Deeply committed to the growth people • Recognize their responsibility to nurture professional and personal growth in their employees

  30. How do you show your commitment to the growth of people?

  31. Building Community • Large organizations are the primary shaper of people’s lives • Seek to build community within the organization… • … that meets the needs of all stakeholders

  32. How do you help to build community?

  33. Finally…

  34. Effective Servant Leadership • Begins on the inside of a person with a servant heart and then it moves outward to serve others • Requires the heart to transform others • Creates autonomous, more capable, more effective employees • People and organizations achieve goals

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