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Learners in Difficulty. Problem Resident. “Trainee who demonstrates a significant enough problem that requires intervention by someone of authority, usually the program director or chief resident.” ABIM. Working with learners in difficulty. Prevention Identification SOAP. Prevention.
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Problem Resident “Trainee who demonstrates a significant enough problem that requires intervention by someone of authority, usually the program director or chief resident.” ABIM
Working with learners in difficulty Prevention Identification SOAP
Prevention Primary : Prevent it before it happens Secondary: Early detection Tertiary Seek help to manage the problem
Primary Prevention Effective Orientation Provide learner with objectives Set clear expectations Set learner rules Determine learner’s expectations and objectives Provide feedback mid-course
Secondary Prevention Early Detection/Identification Three types of difficult learners Clinical incompetence Unprofessional behavior Unprofessional attitudes
Clinical Incompetence Inexperienced Lack of medical knowledge/skills Inability to apply knowledge and solve problems
Organization of Knowledge Reduced knowledge Absent or inaccessible Dispersed knowledge Unrelated, out-of-context Elaborated knowledge Multiple abstract associations, in context Compiled knowledge Concise, experienced
What do you do with “reduced” learners? Provide “advance organizers” Add structure to clinical experiences eg. Simulations, mini-assignments relating to clinical cases Turn “down time” into “clinical learning time” Ready access to networked computers
What do you do with dispersed learners? Skills or Knowledge?? Skills “Practice” with SPs, simulators Knowledge Use of “real” clinical cases to solve problems Compare and contrast similarities and differences
What do you do with elaborated learners? Make sure that there is no “premature closure” Check analytic reasoning pathways Enquire about non-analytical reasoning Add readings
Unprofessional Behavior Chronic lateness Poor cooperation and collaboration Personal appearance Lack of integrity Disrespectful toward others Lack of empathy/compassion No self-insight
Unprofessional Attitudes Insecure learner Prejudiced learner Apathetic learner Reductionist learner
Tertiary Prevention Need to “refer” to a more knowledgeable/senior person SEEK HELP
Preceptor Problems Health issues Personal, family Practice Issues Staffing, financial issues, schedules Relationship Issues Personality clash with learner