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NASA Mobility. Mobility = Office of the Future. “ Mobility, as we know it today, is about to be eclipsed by demand from all types of workers who want to use their personal mobile devices to access corporate applications.” - Forrester Research. NASA needs a Mobile Device Strategy.
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Mobility = Office of the Future “Mobility, as we know it today, is about to be eclipsed by demand from all types of workers who want to use their personal mobile devices to access corporate applications.” - Forrester Research
Why Define a Mobile Strategy? Service Expand boundaries • Increase Workforce Productivity and Responsiveness • Better business decisions • Mobile Strategy
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Tomorrow’s Workforce Tomorrow’s Employee
Office of the Future: Customer Service • Personal connections regardless of logistics
Office of the Future: Next Generation Collaboration Center at JSC Environment Connected Wireless
How to get to the Office of the Future • Leadership Buy-in • Positives • Prototype • then Pilot
How JSC is Embracing the Mobility Vision • HOWEVER…..
Challenges The challenge is providing mobile access with enhanced security features • We must validate the business reasons for mobile connectivity. • We must look at issues such as regulation, user requirements, and resources for support. • We must mitigate risks, such as the loss of data, if mobile devices are lost or stolen.
What We Still Need to Better Understand • Opportunities presented by mobile devices • Risks presented by mobile devices • Access to real-time collaborative tools • Access to critical data and Applications • Impacts on the delivery of traditional IT-based services • Future role of non-mobile access devices (e.g., desktops)
Recommendations • Enable both access devices (mobile and non-mobile) and service deployment that addresses: • Technology • Policy • Operational issues • Maximize opportunity • Mitigate risk, and preserve the inherent availability, reliability, capability, and performance of the devices • Deployment of Office of the Future vision: 12-24 months