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Long Term Solutions Update

Modernize and web-enable legacy systems for select large agencies to provide new online services for citizens and businesses. Architectural tiers, service interfaces, and collaboration services are included.

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Long Term Solutions Update

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  1. Long Term Solutions Update Karan Marsh Karan.marsh@dts.ca.gov

  2. CA Service Centers Architectural Tiers Service Interfaces New Online Services from select large agencies or eService COE Service Consumer & Service Provider Dept. & Agency Modernized and Web Enabled legacy systems Citizen or Business Employees Tier 1: CA Master Services Portal (Gartner Focus) External Service Providers (e.g. Credit Bureau) Tier 2: Service Integration Infrastructure ESB or IB Tier 3: Service Providers

  3. Content Services Syndication Web Content Mgmt. Multi-Media Content Content Meta Data Reference Architecture – Logical Services View G2E – Employee Service Center (Out of Scope) G2C – Citizen Service Centers G2B – Business Service Centers Shared Services Portal Services Portal Ecosystem Admin & Ops Integration Services Collaboration Services Presentation Services Identity & Access Mgmt Orchestration Portlets Calendaring Wiki Engine Session Mgmt. Internationalization Accessibility Portal Admin & Ops Payment Engine Inter-portlet Communication Application Assembly Chat / IM Blog Engine Presentation Mgmt. Personalization Multi-Channel / Device Directory Admin & Ops CRM Search Services Application Services Authentication Admin & Ops Video Streaming Taxonomy Index BI / Dashboarding Survey Engine Access Mgmt Admin & Ops Search (external – Google) News Engine E-Forms Auditing & Reporting Applications / Services may be consumed by the portal through adaptors / APIs or through an Enterprise Service Bus - the definition of service modules is out of Scope of this project. Enterprise Service Bus (Out of Scope) Web Applications WebContent Non-Web Based Apps Legacy Apps - Mainframe Web Services Departments

  4. Timeline • 10/08/06 - Kicked off engagement with Gartner • 11/22/06 - Completed Key stakeholder interviews. • 2nd week of December - Business Stakeholder Workshop to confirm biz requirements. • 2nd week of December - Technical Stakeholder Workshop to confirm tech requirement. • 1st week in January – Needs Assessment and Alternative Analysis workshop – both Business and Technical stakeholders. • Spring – RFP ready for release.

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