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Customer

ACP Receipt,ASC/ASP Jobsheet and Handset Flow Process. Customer. ACP. ASC/ASP. Checks Warranty And prepares ‘Receipt of Handset”, # Gives “Customer Copy” to Customer # Sends Handset with ACP Copy II + ASC Copy to ASC. Checks the H/S (02 copies

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Customer

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  1. ACP Receipt,ASC/ASP Jobsheet and Handset Flow Process Customer ACP ASC/ASP Checks Warranty And prepares ‘Receipt of Handset”, # Gives “Customer Copy” to Customer # Sends Handset with ACP Copy II + ASC Copy to ASC Checks the H/S (02 copies attached to H/S) Walk In Handset + 02 copies of Receipt Prepares Jobsheet FOC No Yes Info from ACP within 07 days Informs customer Repairs the H/S, CLOSES the Jobsheet Yes No Informs ACP on Estimate Approval + Payment Yes Collects Money from customer and sends to ASC/ASP Sends H/S along with ACP Copy II + Jobsheet Retains ASC Copy No Informs ASC/ASP Cancels Jobsheet Takes signature of Customer on Jobsheet + ACP Copy I(ACP Copy II to be retained for Billing Purposes).Jobsheet No to be entered on ACP Copy II Jobsheet to be filed seperately Handset

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