Chapter 14 Golf Operations in Clubs

2. 1 Competencies forGolf Operations in Clubs Describe the origins of golf and the organizations that govern it. List and describe golf facilities typically found at clubs. Identify standard programs and services offered at golf courses. Summarize the duties and responsibilities of golf professionals and other golf staff members.

3. 2 Golf Organizations United States Golf Association Professional Golfer�s Association The National Sporting Goods Association Sporting Goods Manufacturers Association Golf 20/20

4. 3 Typical Golf Standards Fast, smooth greens Firm, fair bunkers Consistent roughs, intermediate cut Consistent, firm fairways Firm, neat tee boxes Overall concept of neatness and a 4-hour round

5. 4 Types of Caddies Professional Caddie Student Caddie Outsourced Caddie

6. 5 Golf Professional Managerial Skills Dedication Communication Setting priorities Verbal and written information processing and analyzing Confidence in decision-making Compassion Strong moral character Extraordinary work ethic Commitment to excellence

7. 6 Golf Professional Technical Skills Understand and teach game of golf Understand and teach rules of golf Understand quality merchandise Express thoughts clearly in writing Understand the budget process Exercise good public relations Play golf adequately Manage club golf events Understand all golf equipment Plan, direct, and lead staff

8. 7 Golf Staff Positions Golf director Assistant golf professionals Pro shop employees Bag room and practice range staff Starters Marshals Golf car mechanics