Transportation Club of Moncton & Atlantic Institute of Logistics and Transportation

1. Transportation Club of Moncton &Atlantic Institute of Logistics and Transportation “Trucking in New Brunswick” Presented by Linda Gauthier, Executive Director, CTHRC October 24, 2005 www.cthrc.com

2. “Companies don’t make companies, People make companies” We need the right people with the right skills to make companies work. Grant Trump, President & CEO, Eco Canada

3. Sector Council - CTHRC The Canadian Trucking Human Resources Council (CTHRC) is a modern non-profit organization with a board of directors representative of industry stakeholders. Our Mission is to assist the Canadian Trucking Industry “to recruit, train and retain the human resources needed to meet current and long-term requirements”

4. Trucking Industry Highlights • In 2004, trucking accounted for 1.4% of GDP out of 4.1% for all transportation industries * • $54.7 billion in revenues in 2003 * • 90% of all goods are transported by truck • Over 50,000 + companies (includes owner-operators) • 80 % of companies are small and medium • 15 % of industry is unionized • Over 400,000 + employees * *Transportation in Canada 2004 – Transport Canada

5. Trucking Employment

6. Trucking Employment

7. Drivers and overall employed 35% overall workers * 42% of transportation and warehousing Canadian Census Data 2001 * CLBC Study, November 2003

8. Trucking Industry • NB Stakeholders • Atlantic Provinces Trucking Association – for hire and private • APTA Safety Council • NB Safety Council • Atlantic Institute of Logistics and Transportation • 4 Private training schools, 2 community colleges(Dieppe and Woodstock) • NB Career Development Action Group (to be confirmed) CDN Stakeholders • 2 Major Industry Associations – Canadian Trucking Alliance (for hire) and Private Motor Truck Council of Canada (private) • Organized Labour (Teamsters Canada, etc.) • 1 National Owner-Operator Association - OBAC • 7 Provincial Trucking Associations • Provincial Health & Safety Associations • 260 Driver Training Schools (mostly private) • 2 Provincial Sector Councils and 2 Sector-like Councils • 1 National Sector Council

9. Non-HR Issues Regulatory – Hours of Service; Cargo Securement; Customs and Security… Economic – Uptake; Fuel Prices; Exchange Rate; Insurance; BSE Fallout… Technological – Second Generation Electronics Environmental– Operating Practices; New Technologies Issues in Trucking HR Issues • Qualified driver shortage • Access to foreign workers • Worker retention and turnover • Lack of a learning culture • Weak uptake of national standards • Lack of training to standards • Training funds not tied to national standards • Aging workforce • Perceived image and attractiveness • Low level of literacy of drivers • Lack of HR management practices (Labour Code Part 2 & 3)

10. www.cthrc.com

11. Future Requirements Employment projections of for-hire trucking in Canada -- 37,300 new drivers needed each year

12. Future Requirements

13. Meeting the Challenge Retention Strategies for Carriers • Upgrading of skills of current workers (basic skills - literacy; technical and people skills through quality training adapted to worker needs) • Reducing stress – reward and control • Offering benefits that meet needs of different workers • Career pathing opportunities • Review current organization of work – innovative approaches to occupational health, safety and wellness (i.e. fatigue management training, job sharing, etc.)

14. Meeting the Challenge Recruitment Strategies • Sources of workers – understanding what is important to them – make trucking attractive ! • Youth: technology, access to information, training, creativity, family, advancement • Women: attitude of employers and co-workers • Visible minorities: attitude of employers and co-workers, special training needs, cultural sensitivity • Under-employed / older workers: pension, safe working environment

15. CTHRC Strategy Products and Services Tools Occupational Standards and Essential Skills Profiles • Professional Driver, • Dispatcher, • Professional Driver Trainer, • Transportation Safety Professional • Transportation Manager(under consideration)

16. CTHRC Strategy Products and Services Training Programs • Earning-Your-WheelsProgram for Entry-Level Drivers * • Professional Driver Recognition Program (under review) • Skills Upgrading Programs for Experienced Drivers (under review) • E-Learning Programs for Dispatchers and Owner-Operators ** • Essential Skills Upgrading Curricula (Coming Soon) * Private schools (4) – Sussex, Miramichi, Woodstock, Moncton **NBCC Woodstock delivering OO Business Skills Course

17. Products and Services Reference Materials Essential Skills Needs Assessment Implementation National Essential Skills Strategy Trucking Research Reports (5) Career Awareness Strategy Tools (under development) Tools - Programs Youth Employment Strategy (YES) Essential Skills Assessment Tools (Trucking TOWES – 3 tests) CTHRC Strategy

18. The Trucking Workforce of the Future Many Challenges… “Need to Think Outside the Box”

19. Thank YouLinda GauthierExecutive DirectorCanadian Trucking Human Resources Council203 – 720 Belfast RoadOttawa, Ontario K1G 0Z5 613.244.4800 Fax. 613.244.4535  info@cthrc.com