Who Can You Trust in the Cloud? Sales Partner Presentation

1. Who Can You Trust in the Cloud?Sales Partner Presentation

2. Agenda/Topics • Matrix overview • Bricks & mortar • People • Differentiators • Services footprint • Range of services • Drill-down • Hosted Exchange • Hosted Desktop • Qualifying questions • Success stories

3. Company Snapshot Founded in 1998 in Columbia, South Carolina LONGEVITY Data Centers in Columbia and Milwaukee (West Coast coming soon!) DIVERSITY Member of Climatic Group - >$150 million, 50 year-old Collection of Service Organizations DEPTH Cloud Computing Solutions for the Distribution, Financial Services and Healthcare industries Use of Enterprise Grade Tools from Microsoft, Citrix, Cisco and others QUALITY EXPERIENCE Matrix is a proven cloud services provider since 1998! (and leveraging “The Channel” since 2002) PROVEN TUG member since 2006

4. How does Matrix Measure UP? Longevity We know what works (and what doesn’t!) Depth Financial, Technical & Project management resources Reach Industry relationships means capability Born in small/medium business We know SMB Recognize one size does NOT fit all Cultural understanding

5. Our Team • 22 total team members (and growing) • 14 Engineering staff • Systems Engineering • Network Engineering • Internet services • Project management • Business analyst • Customer service/Helpdesk • Accounting, HR and Marketing support from parent company

6. Our Data Centers Business Class Reliability and Security Delivering highly secure, private, and reliable computing experiences based on sound business practices Matrix owned and managed 24x7x365 support Monitored security Generator-backed Multiple data circuits Geographic diversity 99.9% uptime SLA Cisco Routers Cisco Firewalls IBM Blade Center foundation System Level Security Application Authentication Application Level Counter-measures Virus Scanning Separate Data Networks Authentication to Data

7. WASHINGTON NORTH MAINE MONTANA MINNESOTA DAKOTA VT OREGON NH WISCONSIN MASS SOUTH IDAHO DAKOTA NEW YORK MICHIGAN WYOMING RI CONN IOWA PENN NEW NEBRASKA JERSEY NEVADA OHIO DELAWARE INDIANA UTAH ILLINOIS COLORADO MARYLAND WV KANSAS VIRGINIA MISSOURI KENTUCKY CALIFORNIA NORTH CAROLINA TENNESSEE ARIZONA ARKANSAS OKLAHOMA SOUTH CAROLINA NEW MEXICO MISS GEORGIA ALABAMA TEXAS FLORIDA LOUISIANA Our Services Footprint Current Client Base

8. The “Pros” of Cloud Computing • Lower Total Cost of Ownership • Faster ROI • Reduced hardware equipment for end users • Improved performance and reliability • Built-in Disaster Recovery / Business Continuity • Lower hardware and software maintenance • Instant software updates, accessibility • Pay for what is used (by the drink, not by the cow) • Its easy being GREEN

9. The Cloud Suite DataServe “IT as a Service”

10. Hosted Microsoft Exchange DataServe Lite

11. The Exchange Value • Stay organized & be productive • Calendars • Tasks lists • Contacts • Access anywhere • Desktop, Web, PC, Mac • Enterprise quality • Small business price • No capital investment • Reduced OPEX Costs • Predictable Costs • Anywhere access • Datacenter Security/Redundancy Microsoft Outlook w/Exchange

12. Exchange is Mobile!

13. Exchange Add-ons • Security • Anti-spam/anti-virus • Encryption • Outbound filtering • Continuity • “Mail-bagging” • Storage • Archiving for up to 10 years • Searchable domain-wide

14. Competitive Services

15. DataServe Lite Pricing Elements • User account • No charge for alias’ or distribution lists • Data storage (per GB) • Security level • Inbound only • Inbound & outbound • Mail-bagging • Encryption • Mobile device • Blackberry • Windows Mobile-ready

16. DataServe Lite Conclusions • World Class Software in use by Large Enterprises for an affordable price • Opportunity for improved availability and security in our hosted environment • ROI of Hosted vs. On-Premise is critical • No capital investment • Predictable Costs • Re-purpose • DataServe Lite Business Class Email & Messaging is agile enough for companies of all sizes and types • Matrix offers personalized technical support and client services via phone or email

17. “IT as a Service” DataServe

18. What is DataServe? • Collection of proven systems • Citrix Systems virtualization technology • Microsoft operating systems & applications • Integral failover • Enterprise-ready • Fully scalable

19. What’s the Value? • Access anywhere via desktop PC, Mac, iPhone, etc. • Enterprise quality • Small business price • No/low capital investment • Reduced OPEX Costs • Predictable Costs • Anywhere access • Datacenter Security/Redundancy

20. Competitive Advantages Are my servers public or private (do they have private IPs/VLANs)? How do my servers talk to each other (Public Addresses, Subnet privacy or full VLAN)? Can I connect to my servers privately (VPN or MPLS)? Will I receive my own Private Firewall or Firewall Context?   Are my server resources guaranteed or best effort? Is bandwidth / backup included? Are my servers High-availability?   Meaning that if the bare metal fails, it will pick up on another server? Is my data on a fault tolerant SAN or on-board disk? What is the speed of my disk?   SATA, SAS (FibreChannel)? Is backup included?   What type of retention schedule do you support?   Do you have open file management agents?

21. Qualifying Questions for C-Level

22. Qualifying Questions for IT

23. Where are we Winning?

24. DataServe Pricing Elements • User account • Microsoft applications (Office?) • Application/database server(s) • Proc/RAM/management • Licencing • Data storage (per GB) • User support • General helpdesk • After hours • WAN management • Ancillary services • VPNs • DR/Failover needs

25. ITaaS Success Story What the client articulated: Too many single points of failure! Help us secure our data! Unify the Desktop Experience Get us out of the IT Business! Tear down the Limitations

26. ITaaS Solution Delivered LOB applications, email and document data now in highly fault-tolerant environment Singular interface experience regardless of device Multiple filtering and A/V engines means no more virus issues ACR can now focus on acquisitions & organic growth Deal value = $15k/month (and growing!)

27. IaaS Success Story What the client articulated: Client Stats Name: Payroll Systems HQ: Walnut Creek, CA Industry: Specialty Acctg Status: Extreme growth Initiative: Create cloud environment for client access System management by our personnel is Paramount! How do we protect our Clients’ data? We need to scale fast!

28. IaaS Solutions Delivered Custom Security Protocol Deal value = $25k/month Native 256 bit encryption for compliance demands Highly scalable cloud environment built on proven Citrix technology Virtual Server Environment Fast, simple & intuitive management allows client’s admin to add users & groups quickly

29. Case Study 1 Client Stats Name: eSecuritel HQ: Atlanta/Miami Industry: Mobile device ins. Status: Extreme growth Part of Brightstar Corp Client-articulated Goals: House production and failover hardware in CAE DC Create/manage WAN fail-over infrastructure Support PCI compliance requirements Enable immediate scalability Leverage technical team Reduce cost of doing business

30. Solutions Delivered Support of Multi- facility failover systems Custom Security Protocol Senior Systems & Network Engineers Virtual Server Environment

31. Thank You! Info@Matrix-IBS.com or www.Matrix-IBS.com