Role of Counter PA

Role of Counter PA Represents organisation at the Counter Bridge between organisation and customer Performance of the organisation judged by performance of Counter PA

Savings Schemes available in PO Savings Account Recurring Deposit Account MIS Account Time Deposit Account Public Provident Fund Account Senior Citizen Savings Scheme 6 Year NSC VIII Issue Kisan Vikas Patras

Gist of different schemes Savings Bank : Single Account; Joint A & B; Minor account Individual accounts only New Account opening form with optional photo of depositor Minimum Balance Rs 500 for cheque accounts – literate adult depositor; no separate appln Maximum balance Rs 1 lakh for Single; Rs 2 lakh for joint accounts Interest at 3.5% Account can be closed anytime Facility for automatic transfer to RD account Nomination

Gist of different schemes • Recurring Deposit : • Rs 10/- monthly deposit fetches Rs 728.90 • Deposits monthly; 5 year term • Rebate on advance deposits • Account can be extended for further 5 years • Post maturity interest • Loan/withdrawal facility • Premature closure – after 3 years • Protected Savings Scheme – Max Rs 50 Denomination; depositor aged between 18 & 53; death after 2 years • Pay Roll Savings Scheme (PRSS)

Gist of different schemes Monthly Income Scheme : One deposit; 6 year term; 8% interest Min Rs 1500/-; multiples of Rs 1500/- Max Rs 4.5 lakhs (single); Rs 9 lakhs (joint) Facility for getting monthly interest Interest gets income tax rebate Automatic transfer of interest to SB account Premature closure after 1 year 1 to 3 years – 2% cut 3 to 6 years – 1 % cut Post maturity interest

Gist of different schemes Time Deposit : One deposit; multiples of Rs 200/-; No max 1 yr, 2 yr, 3 yr, 5 yr Facility for getting annual interest Facility for re-investment Automatic transfer of interest/ maturity value to SB account Interest gets income tax rebate Available in all POs including Bos Premature closure after 6 months

Gist of different schemes Public Provident Fund account : Deposits can be made in installments: Min Rs 500/-; Max Rs 70,000/- in a year Income tax rebate for the amount deposited Loan/withdrawal facility 15 year term

Gist of different schemes • Senior Citizen Savings Scheme: • One time deposit; Retired employee (55 years); Sr citizen 60 years • Facility for getting quarterly interest • 9% interest • 5 year term; • PMC after one year • 1 to 2 years 1.5% cut • 2 to 5 years 1 % cut • Claim cases – no cut • Max Rs 15 lakhs • HOs & Deptl SOs only

Gist of different schemes 6 Year NSC VIII Issue: One time investment Investment gets income tax rebate Post maturity interest Denominations: 100, 500, 1000, 5000, 10000 Term 6 years; Not encasheable before maturity

Gist of different schemes Kisan Vikas Patra : Denominations:100, 500, 1000, 5000, 10000, 50,000 (selected POs only) One time investment Amount doubled on maturity (8 yrs 7 months) Lock – in period: 2.5 years Identity slip facility Facility for post maturity interest Identity Slip

Interest Rate for different Schemes SB - 3.5 % RD - Amount payable on maturity Rs. 728.90 for Rs. 10/- Den TD - 1 year – 6.25% 2 year – 6.5% 3 year – 7.25% 5 year – 7.5% MIS - 8% Senior Citizen- 9%

Interest Rate for different Schemes PPF - 8% 6 year NSC VIII Issue - Rs.1601 for Rs. 1000/- Den on maturity Kisan Vikas Patra - Amount Doubled on maturity

Objective of the training To be able to work on all options of Sanchaya Post software in the post office counter without any difficulty To eb able to provide quality service to customer

Role of Counter PA