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Home Health Software Selection. Point of Care. Home Health Software Selection. Point of Care. Identify Your Needs. Increase efficiency Streamline organization Reduce documentation errors Empower clinicians with more information to increase quality of patient care
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Home Health Software Selection Point of Care
Home Health Software Selection Point of Care Identify Your Needs • Increase efficiency • Streamline organization • Reduce documentation errors • Empower clinicians with more information to increase quality of patient care • Integrated solution for everyone in your organization (Management, Clinical, Billing, Back Office)
Home Health Software Selection Point of Care Create a team of decision makers • Consult staff, peers, and/or consultant for recommendations • Select a team of decision makers, typically depends on the size of your agency • Small agencies 1-3 people • Larger agencies: 1 person for each agency function
Home Health Software Selection Point of Care Search online for credible solution providers • Google or Yahoo search “Home Health Software” • Natural search results vs. advertisements • Blogs • NAHC and CAHSAH vendor list • Newsletters – Home Care Technology Association of America, Tim Rowan’s Technology Report.
Home Health Software Selection Point of Care Create a standardized list of questions • What are key features your agency requires? • This will help create an equal “apples to apples” comparison. • Identify to the sales representative before the demonstration on specific issues/features you’d like to see demonstrated. • The question list on the back of “Seven Steps to Home Health Point of Care Software Selection” is a good place to start.
Home Health Software Selection Point of Care True “total cost of ownership” • Check for hidden or extra fee’s. • Are there charges for updates, additional users, tech support, drug database. • Are you interest aligned? • Do you have to sign a long term contract? • Web based vs. Server based • IT personal, software updates, natural disasters, support.
Home Health Software Selection Point of Care Check finalists’ references thoroughly • Ask for references that are similar to your agency. • Same size, used your current software, same accreditation body, used the other software's you are comparing the solution to. • Ask what good and bad surprises that they discovered. • Ask about technical support and training. • Compare your peers’ answers with the salesperson’s answers.
Home Health Software Selection Point of Care Select a long term business partner • This is not a vendor selection it is a long term business partner. • Will the software be current with changes in Medicare regulations • Will the software grow with your agency • Select the partner that will enable you to succeed in the challenging home health environment.