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S ocial Informatics —— Review of professional information resources

S ocial Informatics —— Review of professional information resources. 16/09/2013 Candice(U3086732) Jin Zheng (U3070230) Narsima (U3080679) University of Canberra. 1. F. W. s e rv I ce d e l I very. P ublic. eo p l e. service. Govern m en T. o w er. e b scale search.

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S ocial Informatics —— Review of professional information resources

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  1. Social Informatics ——Review of professional information resources 16/09/2013 Candice(U3086732) Jin Zheng (U3070230) Narsima(U3080679) University of Canberra 1

  2. F W servIcedelIvery Public eople service GovernmenT ower ebscale search edia culture DTASK

  3. Outline for the Presentation Introduction summary of the professional source Issues overview Article review Public Service Delivery Discussion Conclusion Gov 2.0 Reference list Question

  4. Introduction of the Journal

  5. Comments from the scholars "A timely outlet for the rising interest in Information and Communication Technologies.ICS could become the leading journal in its field". - Dorothy Denning, Georgetown University, USA "Drawing together the most current thought on information communication technologies, ICS is at the core of just about all contemporary social, economic and political thought today. I anticipate an exciting and stimulating read". - Frank Webster, Oxford Brookes University, UK

  6. Articles Public service delivery PetrosIosifidis 2011 THE PUBLIC SPHERE, SOCIAL NETWORKS AND PUBLIC SERVICE MEDIA Alison Powell 2008 WIFI PUBLICS Public service Media 3 Public Public Wi-Fi 6 E-service Delivery 4 Media Culture 5 Candice Nicholas Pleace 2005 The shaping of electronic service delivery Narsima Nick Stevenson 2000 THE FUTURE OF PUBLIC MEDIA CULTURES Jin Web scale search 2 William Meredith 2013 Web-Scale Search and Virtual Reference Service: How Summon Is Impacting Reference Question Complexity and Reference Service Delivery TDTASK 1 Rafael Melendreras-Ruiz & Gabriel Franco-Martnez 2011 TDTASK: Through a Universal Platform for the Development of t-Government Services

  7. Summary of resource

  8. Analysis of the aritcle 1 • More discussion of the limitation under the key social condition • Research further in the social assessment Analysis of the aritcle 2 • Evaluating Summon from a diverse perspectives • Extension of the users influenced by the Summon

  9. Analysis the aritcle 3 Habermas: nature of the public sphere National Public debate sphere Historical assumption Public Sphere Criticism: emphasis on national rather than global space. Fifth Estate (Dutton, 2007) Internet and Public Sphere Expand democratic participation New communication space Political intervention New digital or online sphere Contribution to politics PSB Traditionally provide forum for democratic debate and cultural dissemination Provide credible info. Challenged by general social, cultural and ideological shift Reinvention Cross-platform strategy; Creation of inclusive public sphere PSM Figure 1 The main structure of the article 3 (Source: Losifidis 2011, The Public Sphere, Social Networks and Public Service Media)

  10. Analysis the aritcle 4 Electronic service ICTS Familiar people E-government • Digital divide • Cultural resistance • Accessibility • Usability Past researches Focus on Tenants Understanding of e-service delivery General public Landlords This study: UK social housing • Information provision • Communication with service user • Service transaction • Figure 2 The introduction of the study in article 4 • (Source: Nicholas 2005, The shaping of electronic service delivery)

  11. Analysis the aritcle5 The Future of Public Media Cultures: Globalized media cultures, a series of ambivalences and oppositions are discussed It includes Global human rights initiative in respect of global media conglomerates, Technological change in respect of digital cultures The arrival of culture of real virtuality The future of Public Media cultures is discussed as The Responsibility and Participation of contemporary media and communication. Scientific journalism in terms of traditional notions of bias and in respect of promotion of reflexivity. Maintaining a tradition of Public service Broadcasting. Transnational Governance for the regulation of global media.

  12. Analysis the aritcle6 Wi-Fi publics: • The main Aim is producing Community and technology. • Transforming Wi-Fi technology by providing Wi-Fi in public places • Methods of examining community technology development. • New concepts of geeks, communities, and publics are discussed • Case studies of Canadian Wi-Fi projects and Montreal’s ISF are studied. • Differences between Geek-publics and community-publics is explained

  13. Conclusion Public Service Delivery • Public Media Culture • Political Context • Wi-Fi Publics • Social Media Network • TDTASK Implementation • Web-scale Search

  14. Resources • Alison Powell (2008) WIFI PUBLICS, Information, Communication & Society, 11:8, 1068-1088, DOI: 10.1080/13691180802258746 • Kling, R. (1994). Reading "all about" computerization: How genre conventions shape non-fiction social analysis. The Information Society, 10(3), 147-172. • Nicholas Pleace (2005) The shaping of electronic service delivery, Information, Communication & Society, 8:4, 524-541, DOI: 10.1080/13691180500259194 • Nick Stevenson (2000) THE FUTURE OF PUBLIC MEDIA CULTURES, Information, Communication & Society, 3:2, 192-214, DOI: 10.1080/13691180050123703 • PetrosIosifidis (2011), THE PUBLIC SPHERE, SOCIAL NETWORKS AND PUBLIC SERVICE MEDIA, Information, Communication & Society, 14:5, 619-637 • Rafael Melendreras-Ruiz & Gabriel Franco-Martnez (2011), TDTASK: Through a Universal Platform for the Development of t-Government Services, Information Systems Management, 28:4, 294-303, DOI:10.1080/10580530.2010.514216 • William Meredith (2013), Web-Scale Search and Virtual Reference Service: How Summon Is Impacting Reference Question Complexity and Reference Service Delivery, Internet Reference Services Quarterly, 18:1, 1-13, DOI: 10.1080/10875301.2013.803005.

  15. 7196: Social Informatics Question 16/09/2013

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