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Rehman Healthcare Services C H A T L A E H N A M H E R R E S E R V IC E S Your Health Our First Priority Excellent Healthcare Close to Home.
TABLE OF CONTENTS 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 ----------------------------------------------------- Who We Are? -----------------------------------Mission & Vision / Core Values ----------------------------------------------- Chairman Message ---------------------------------------- Licenses & Accreditations -------------------------------------------Services / Departments ---------------------------------------------Well-Equipped Center -------------------------Robust Power Backup System / Facilities -------------------------------------------- Home Nursing Facility ------------------------------------------------Vaccination Center ---------------------Adult Vaccination Counter AVC for COVID-19 ---------------------------------------------- Rehman Laboratory ------------------------------------------------Robust Machinery -------------------------------Covid-19 Lab Instruments,s Detail ----Lab Services on a 24/7 Basis / Sample Collection from Home -------------------Online Reporting / Quickest Turn-around Time ------------Drive-Thru COVID-19 Testing / Reasonable & Reliable ---------------------------------Routine & Special Chemistry Lab ------------- State-of-The-Art Machinery / Machines Information ------------------------------------------------------E-Pharmacy
Who We Are? We are working in healthcare services Registered with Islamabad Healthcare Regulatory Authority (IHRA) and also approved to conduct Covid-19 PCR testing from National Institute of Health (NIH). We have head o?ce in Blue Area, Islamabad and presence in all major cities of Pakistan. We have latest machines to conduct the tests with high accuracy. Our staff is trained with the latest trends in the market and working round the clock. The software is developed and maintained by in house software team. We have UAN number and dedicated Call Center for the support and quality assurance. Major services include following; RHC is privileged to offer medical and health care services. Known as a groundbreaker in excellence, care, and satisfaction, RHC is well-established with state-of-the-art technology and organizational planning to tackle all the challenges and to excel in strategic planning for a better future. RHC is the prominent provider of healthcare services round Pakistan. RHC have highly qualified consultants with years of experience in their field. Keeping in view of Standard Operating Procedures SOPs, we offer sample collection from home. For our customer's convenience service of online reporting in 24 hours is available and also drive thru testing service of Covid-19. Rehman laboratories is providing COVID-19 PCR Test to Airlines passengers (renowned Airlines with which it is collaborating) and also to general public. Rehman Laboratories provides both kind of viral and antibody (IgG/IgM) test for COVID-19. Our laboratory, is a facility which is fully equipped. The staff includes highly qualified and trained micro biologists, molecular biologists, lab technicians and paramedics. We have built our standard through robust, accurate and qualitative services of experimentation. Through integrated clinical practice, education and research, we aim for the betterment of healthier society. With the recent upsurge of COVID-19, and other increasing pollution, climatic changes and lack of health care recourses leads to serious health care issues in Pakistan. To provide its experienced, qualitative and standard services, we have set up pharmacy in Blue Area Islamabad, with the name of E-Pharmacy. E-Pharmacy is committed to provide the best pharmacy service. A licensed pharmacy that sell medicines under the supervision of a pharmacist along with surgical and cosmetics. We believe that access to medical facilities is access to health. We work with leading brands to ensure you receive the highest quality products. 1
Mission & Vision RHC has started its expedition with a mission to deliver standard health services. RHC is on the path to excel in the health sector. We visualize promoting better healthcare for everyone and to provide advanced, reliable and uninterruptedly refining health and medical care to withstand and develop medical results, patient care, & patient satisfaction. RHC is endeavoring to improve Pakistan's health sector by delivering excellent medical services through its cutting-edge technology. C H A T L A E H N A M H E R R E S E R V IC E S Core Values: Excellence in our services Teamwork Effective Healthcare Professionalism Innovation in our research Integrity 2
Chairman Message Healthcare is the foremost important aspect of any community. The vital factor in the establishment of a prosperous society is the provision of the best healthcare services for everyone. Availability of qualitative healthcare is the right of every person. The adverse effects of Corona virus on the health sector and socioeconomic aspects have further increased the need for robust healthcare facilities. In this regard, RHC is privileged to offer medical and health care services. Known as a groundbreaker in excellence, care, and satisfaction, RHC is well-established with state-of-the-art technology and organizational planning to tackle all the challenges and to excel in strategic planning for a better future. RHC is the prominent provider of healthcare services round Pakistan. RHC have highly qualified consultants with years of experience in their field. We have full-spectrum laboratory (which includes PCR laboratory, routine, and special chemistry laboratory) with quickest turn-around time and quality reporting. We have latest machines to conduct the tests with high accuracy. Our staff is trained with the latest trends in the market and working round the clock. Our laboratory is operational even on public holidays. The reports are shared in soft and hard format with the travelers/patients. Moreover, the reports have bar code and QR code options as well. We have pharmacy as well, which is providing quality medicines with compassionate care. We aim to provide quality pharmaceutical care to all patients with optimum support in all clinical areas with complete guidance and counseling. We have pharmacist round the clock to guide patients as well. We have 24/7 help line to cater all needs of all type of clients. Moreover, our main o?ce and UAN is accessible even in Public Holidays. Through this call center we are providing customer care, technical support, answering customer queries, telemarketing etc. We have head o?ce in the heart of Islamabad i-e Blue Area and have presence in all the major cities of Pakistan. We have the aim and passionate to reach to each district of Pakistan. We are in services field and in services field you need to work very hard. I am always looking for suggestions to improve the services. Any one can reach my door with his suggestions. Looking forward to hear. Abdul Rehman CEO 3
Licenses & Accreditations National Institute Health (NIH) Islamabad Healthcare Regulatory Authority (IHRA) Khyber Pakhtunkhwa Health Care Commission (KPKHC) Punjab Healthcare Commission (PHC) 4
Services We are working in healthcare services Registered with Islamabad Healthcare Regulatory Authority (IHRA) and also approved to conduct Covid-19 PCR testing from National Institute of Health (NIH). We have head o?ce in Blue Area, Islamabad and presence in all major cities of Pakistan. We have latest machines to conduct the tests with high accuracy. Our staff is trained with the latest trends in the market and working round the clock. The software is developed and maintained by in house software team. We have UAN number and dedicated Call Center for the support and quality assurance. Major services include following; RMC is privileged to offer medical and health care services. Known as a groundbreaker in excellence, care, and satisfaction, RMC is well-established with state-of-the-art technology and organizational planning to tackle all the challenges and to excel in strategic planning for a better future. RMC is the prominent provider of healthcare services round Pakistan. RMC have highly qualified consultants with years of experience in their field. Departments: Surgery: MEDICAL SPECIALIST PSYCHOLOGY ORTHOTICS NEPHROLOGY PHYSIOTHERAPY ENT SPECIALIST ORHTHALMOLOGY PAEDIATRICS NEURO SURGERY DERMATOLOGY DIET AND NUTRITION UROLOGY CARDIOLOGY PATHOLOGIST GYNAECOLOGY GASTROENTEROLOGY RADIOLOGIST MINOR O.T PSYCHIATRY 5
Well-Equipped Center Rehman medical center is fully equipped with a comfortable sitting area, clean, ventilated and AC inserted patients room. The staff present at the center is cooperative and hospitable. Moreover, the equipment at service is highly modernized. 6
Robust Power Backup System The medical facility is furnished with a strong power backup system so that medical activities remain continued without any interruption. Facilities Rehman Medical center is facilitating all aspects of medical services. Staff is fully trained and well-reputed in their field to provide the best healthcare services. 7
Home Nursing Facility Rehman Medical center has qualified and skilled nursing staff. Our priority is the utmost care of patients. Nurses are well-trained, hospitable and experienced enough to take care of patients in their di?cult time. Home nursing facility is available for our own patient as well as other patients who need the nursing services. Orthopedic and wound care Management Urine catheterization & bags Oxygen administration Ventilator and Tele monitoring Vitals monitoring IV infusions, injections, and suture removal NG Tube and Feed management Mucus Suction and Tracheostomy management Management of Tubes, Drains, and Bags 8
Vaccination Center A well-organized and established vaccination center has been set up by Rehman Medical center. Qualified and trained medical staff are there at your service. The center is furnished with a comfortable and secure environment. The vaccination center has all kinds of vaccines for diseases caused by pathogens and virus: Cholera Dengue Diphtheria Hepatitis Hemophilus influenzae type b (Hib) Human papillomavirus (HPV) Malaria Measles Meningococcal meningitis Mumps Pertussis Pneumococcal disease Poliomyelitis Rabies Influenza Rotavirus Rubella Tetanus Tick-borne encephalitis Tuberculosis Typhoid Varicella Yellow Fever Japanese encephalitis 9
Adult Vaccination Counter AVC for COVID-19 Immunization is not the problem for children only. The COVID-19 disaster has made it necessary for everyone to get vaccinated. For the security and care of our people, Rehman Medical center has established the Adult Vaccination Counter AVC in Blue Area Islamabad. Our vaccination center for COVID-19 is certified from: DHO Islamabad Director-General Health Islamabad National Command and Operation Center, Islamabad National Institute of Health All relevant health authorities of Islamabad The vaccine available is authentic and genuine. Meeting the standards of the World Health Organization WHO, Rehman Medical center is serving its people in a time of need. Moreover, the inoculation of vaccines is done by the medical staff which is professional and experienced. Rehman Medical center fulfills your desire of secure and safe treatment. 10
Rehman Laboratory Rehman Laboratories is a full spectrum facility, certified by Islamabad Healthcare Regulatory Authority (IHRA) and National Institute of Health (NIH) is established in Blue Area Islamabad and other major cities of Pakistan. With the recent havoc of pandemic coronavirus COVID-19, we are providing accurate and reliable diagnostic services of COVID-19 PCR, that meet the standards of World Health Organization (WHO). An External Quality Assurance (EQA), an objective assessment of laboratory tests result, program has been set by National Institute of Health (NIH), where its virology department is rendering its services. Moreover, NIH has also updated Rehman Laboratories on its website with serial no#24. Keeping in view of Standard Operating Procedures SOPs, we offer sample collection from home. For our customer’s convenience service of online reporting in 24 hours is available and also drive thru testing service of Covid-19. Rehman laboratories is providing COVID-19 PCR Test to Airlines passengers (renowned Airlines with which it is collaborating) and also to general public. Rehman Laboratories provides both kind of viral and antibody (IgG/IgM) test for COVID-19. Our laboratory, is a facility which is fully equipped. The staff includes highly qualified and trained micro biologists, molecular biologists, lab technicians and paramedics. We have built our standard through robust, accurate and qualitative services of experimentation. Through integrated clinical practice, education and research, we aim for the betterment of healthier society. 11
Robust Machinery State-of-the-art machinery is used for accurate and reliable PCR testing for COVID-19. Accredited/Certified Biosafety Cabinet Class II B2, is used to store volatile, toxic, chemicals and radionuclides for microbiological studies. High throughput Automated RNA extractor (Smart LabAssist-32) is a fully automated magnetic bead-based nucleic acid extraction system, the easy-to-use system can process 32 samples simultaneously within a short time (40 to 60 min), to obtain high purity nucleic acid. Thermocycler-RT PCR AMPLIIab (IVD, CE marked &US FDA approved) was used to amplify small segments of DNA via Polymerase Chain Reaction. Real-time PCR is designed to collect data as the reaction is proceeding, which is more accurate for DNA and RNA quantitation and does not require laborious post PCR methods. Auto extraction kit (TAN Bead Nucleic Acid Extraction Kit) is the advanced procedure in which magnetic beads are used to extract nucleic acid. PCR kits (ARGENE from BioMerieux France; US FDA, CE, IVD & European multicenter trailed). Real-time PCR kit for the detection of SARS-CoV-2, Influenza A, Influenza B, RSV A&B, and hMPV A&B. It is one all-in-one kit. Results delivered in 4 to 5 hours. 12
Covid-19 Lab Instruments,s Detail Name of Instrument Biosafety Cabinet Level II Name of Instrument RNA Auto Extractor Model BSC-150011B2-X Model Singu-40 Year of Manufacturing June,2020 Year of Manufacturing 18-12-2019 Manufacturer’s Country China Manufacturer’s Country China Name of Instrument RNA Auto Extractor Name of Instrument Laminar Flow Cabinet Model SuperExtract32 Model Local not mentioned Year of Manufacturing Year of Manufacturing not mentioned Manufacturer’s Country USA Manufacturer’s Country Pakistan Name of Instrument Vortex Mixer Name of Instrument Centrifuge Model MX-S Model MiniSpin Ezee not mentioned Year of Manufacturing Year of Manufacturing not mentioned Manufacturer’s Country USA Manufacturer’s Country USA RT-PCR Name of Instrument Name of Instrument Pipette (0.5-10ul, 20-200ul, 100-1000ul, 10-100ul, 100-1000ul Multichannel) AB QuantGene Model Model not mentioned Year of Manufacturing Year of Manufacturing not mentioned Manufacturer’s Country USA Manufacturer’s Country USA 13
Lab Services on a 24/7 Basis The full-spectrum lab offers the testing service on a 24/7 basis. Our lab staff is always open to facilitate you. Sample Collection from Home For our patient's ease, Rehman Medical center offers free sample collection from home. Samples are collected in a high-roof van which is has ICU-care equipment. 14
Search Test Result MR Number Verify - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Covid-19 Vaccine Registration Help Line +92 51 111 786 785 Online Reporting Within 24 hours online reporting is provided. A vigorous and professional team of IT is operating offstage, so that we can facilitate you with correct online reports within 24 hours. Quickest Turn-around Time We aim to provide lab results in the shortest period depending on the type of test. The modernized machinery installed provides the result in a little period. 15
Drive-Thru COVID-19 Testing To save time and be at ease, Rehman lab is also serving with drive-thru testing of COVID-19. Through drive-thru you do not have to take hassle of standing in crowded place or have to sit in waiting area. Our medical person will be present in drive-thru and will skillfully take the sample. Reasonable & Reliable Qualitative health services at a reasonable rate are provided. We aim to facilitate the all in need. Technological Advancement We have our own team of IT. The team is responsible for making the software's for all the businesses. QR Code All the reports have QR code Which can be scanned for verification purposes. We have two QR code options, one for online verification and one for offline verification. -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- Bar Code All the reports have Bar code Which can be scanned for verification purposes. -------------------------------------------------------------------------------- WhatsApp All the reports are shared via WhatsApp 16
Routine & Special Chemistry Lab The routine lab is offering a wide range of lab tests that are important in day-to-day life. The lab has trained medical specialists, lab staff, and cutting-edge technology lab equipment. Rehman Lab is dedicated to providing precise, correct, and authentic test results. Comprehensive lab tests which are being performed; Chemistry Routine tests All kinds of Blood tests Chemistry Special tests Hematology Microbiology Routine tests Microbiology Culture tests 17
State-of-The-Art Machinery Highly modernized and hi-tech machinery is installed. The tests conducted through these machineries are authentic and correct. Machines Information Beckman Coulter Access2 Name of Instrument Name of Instrument Roche Model 81600 N Model Cobas C111 not mentioned Year of Manufacturing Year of Manufacturing 11-2011 Manufacturer’s Country USA Manufacturer’s Country Germany Name of Instrument Centrifuge Hanil Name of Instrument Roche Electrolyte analyzer Model FLETA 5 Model 9180 not mentioned Year of Manufacturing Year of Manufacturing not mentioned Manufacturer’s Country Korea Manufacturer’s Country Germany Automated hematology analyzer Name of Instrument Incubator Thermolyne Name of Instrument Model 142045 Model Sysmed XS- 800i not mentioned Year of Manufacturing Year of Manufacturing 05-2009 Manufacturer’s Country USA Manufacturer’s Country Japan Olympus Microscope Name of Instrument Name of Instrument Water bath Cx23 HH-S4 Model Model not mentioned Year of Manufacturing Year of Manufacturing 12-2020 Manufacturer’s Country China Manufacturer’s Country China 18
E-Pharmacy E-Pharmacy approved by the Drug Regulatory Authority of Pakistan (DRAP) is the best and authentic pharmacy on which you can depend. E-Pharmacy is equipped with certified and professional pharmacists who aim to provide you with the finest, reliable, qualitative, and genuine medicines. Our pharmacists work closely with pharmaceuticals so they can deliver the best and original medication. E-Pharmacy also offers online delivery of medicines, so you do not have to go through the hassle of going out and waiting in lines. Other than medicines, discounted food items, fragrances, and makeup is delivered. Our pharmacy staff is friendly, understandable, and cooperative to offer you our best services. 19
44 East, O?ce Tower Plaza, Fazal-e-Haq Road Blue Area Islamabad Pakistan.