Jacqueline Yaft Los Angeles World Airport Deputy Executive Director of

1. South Bay Cities Council of Governments 13th Annual General Assembly February 24, 2012 Jacqueline Yaft Los Angeles World Airport Deputy Executive Director of Operations and Emergency Management

2. Los Angeles International Airport • 160,000 passengers everyday • 6th busiest airport in the world - 3rd third busiest in the United States • In 2010, LAX served more than 59 million passengers • Processed more than 1.9 million tons of air cargo valued at nearly $84 billion • A $4.11-billion capital improvement program is underway at LAX, generating nearly 40,000 local jobs • International flights - adding $82.1 billion in total economic output, plus 363,700 direct and indirect jobs with annual wages of $19.3 billion “In a disaster, an airport can substitute for almost anything, but nothing can substitute for an airport” Walter White, Director of Operations Memphis International Airport

3. POST Secure Hot wash Debrief After Action Plan PRE Mitigate risk Planning Notifications Checklists Training Drills DURING Response Communication Mitigate hazard Recovery Stages of Emergency and Disaster Management • Prevention • Preparedness • Mitigation • Response • Recovery • Reconstruction Emergency Management

4. LAWA Emergency Management MITIGATION • Conduct assessments • Identify risks/threats • Mitigate identified risks RECOVERY • Repopulation • Resource accountability • Demobilization • Hotwash/Debriefs PREPARDENES • Response plans • Training • Exercises RESPONSE • Information management • Situational assessment • Develop objectives • Resource management

5. ARCC December 15, 2010 ARCC DOC ARCC and DOC “Nerve center” 4

6. ARCC Concept DOC 5

7. ARCC Concept Physically co-locate main stakeholder groups (Police, Operations and Maintenance) • Better customer service • One number to inquire/inform about any issue • Improved response times/recovery time • Timely notification and response – Everbridge • Bridge conference calls during incidents • Enhanced situational awareness • Daily LAWA briefing conference calls 0800 and 1600 • Create accountability – ID what works, what doesn’t • Airport Duty Manager – 24/7 • Strengthen Emergency Response • Proactive vs. Reactive situational status 6

8. LAX Hazard Response Protocols • Aircraft • Alert 2 • Alert 3 • Hijacking • Over water • Pandemic/ Natural Disasters • Earthquake • Contagious disease • Bio – hazard • Weather • Security • Suspicious item • Bomb threat • Breach • Active shooter • Facilities • Fire • System failure • Power • Water • Roadways • Accident • Closures

10. DOC UC IC MCP LAWA Based Emergency Services all agencies A R C C Security Bomb Breach Hijack Unattended Shooter ++++ Facilities Water Power Computer +++ Roadways Accident Closure Aircraft Alert 2 Alert 3 Pandemic Earthquake Weather UC IC MCP LAWA Based Emergency Services +2 agencies Hot Wash 45 min. Debrief 1 week Action Items Follow up Debrief HIGH UC LAWA Based Emergency Services Required Capabilities and Resources MEDIUM LOW 15 min. Pre-Event Preparedness Mitigate Response Recovery Reconstruction Post-Event

11. LOW MEDIUM HIGH VMS

12. Community OutreachTo be a good neighbor with surrounding communities, and to provide exceptional customer service to the traveling public and tenants while maintaining safe and efficient airport operations • COMMUNICATION • Social media- Facebook, Twitter, etc. • Traditional media – Press releases, Radio, etc. • Mass Notification – Ability to send out real time information to large groups of people and organizations • PARTICIPATION • Build partnerships • Airport Emergency Management Committee • Quarterly LAWA Emergency Management Luncheon • Participate in our training and drills • Be part of, observe, or evaluate exercises

13. Community OutreachTo be a good neighbor with surrounding communities, and to provide exceptional customer service to the traveling public and tenants while maintaining safe and efficient airport operations • TRAINING • Full scale exercise • Table tops

14. Thank You!