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“Work smarter, not harder”

“Work smarter, not harder”. Innovation through evaluation at HYms. Penelope Dunn HYMS/University of York penelope.dunn@york.ac.uk @ Lady_PGD. What?: eBook use and interface preference Why? Variance in cost Student demand Over 40% of the reading list titles are available as eBooks

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“Work smarter, not harder”

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  1. “Work smarter, not harder” Innovation through evaluation at HYms Penelope Dunn HYMS/University of York penelope.dunn@york.ac.uk @Lady_PGD

  2. What?: • eBook use and interface preference • Why? • Variance in cost • Student demand • Over 40% of the reading list titles are available as eBooks • eBooks are largely viewed as a suitable alternative to/replacement for print Service Evaluation:

  3. Evaluation Method: • Focus Groups • Why? • Usage statistics do not tell the whole story • New approach • How? • One focus group at each site • Pre-focus group questionnaire – quantitative • Focus groups lasted 1 hour– split into two sections • - Discussion & interface specific tasks

  4. eBook Focus Groups: Results Supports rather than replaces print “dip in and out” “great for when I go home” Good alternative if print not available/affordable Access issues: multiple log-ins & “choppy” internet Download period too short Too much variance in design Extra features not easy to spot/use (& not always wanted) No standout choice for preferred interface

  5. eBook Focus Groups: Recommendations Longer download periods Interactivity Improved interface design Optimisation for tablets/eReaders eBook ‘Favourites’ folder ‘Search topic’ function on HYMS eBook cross-search Increased availability of dual screen PCs Clarity on reading lists

  6. Collection development Key text books Specialist items if possible Improving student experience Satisfaction with resources = happy students Forwarding design and usability concerns to providers Development of ‘topic search’ (long term) Evaluate reading lists for clarity and rectify Discuss potential for more dual screen PCs with IT Future evaluations Planning to run more focus groups in 2013/14 Innovation through evaluation

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