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AGENDA

AGENDA. What Is Desktop Virtualization? How Does Application Virtualization Help? Discussion of Use Cases Classroom Telework Offline worker Getting Started Conducting a Successful Proof of Concept.

renee-donaldson
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AGENDA

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  1. AGENDA • What Is Desktop Virtualization? • How Does Application Virtualization Help? • Discussion of Use Cases • Classroom • Telework • Offline worker • Getting Started • Conducting a Successful Proof of Concept

  2. Washington agency "loses" hundreds of expensive laptops – Dec 10, 2010Lost Laptop Follies, Part 8:XXX Loses Laptops… and Guns! September 18, 20085,000 records vanish with latest lost laptop 15th February 2008Personal data at risk in lost laptops, 2007

  3. Ultimate CES 2011 Tablet Roundup: 25 Tablets Compared •January 14, 2011It's been raining tablets here at CES 2011. No seriously, it as if the sky has opened up in Vegas and dropped touchscreen slabs with Android and Windows 7 operating systems on our heads. It's been nearly impossible to keep track of the number of tablets released and the detailiPad lead shrinks as tablet sales growAndroid tablets -- mostly Samsung's Galaxy Tab -- take 22% share in Q4 2010, erode Apple's supremacy

  4. What Is Desktop Virtualization?

  5. From Server-based Computing To Distributed Computing Evolution of End-user Computing

  6. The Age Old IT Problem The Solution Another Way to Put It: • Traditional Desktop Model • Asset maintenance and support costs • Deployment and configuration of hardware • Management of app and OS configurations • Troubleshooting • Virtual Desktop Model • New desktop – and new or upgraded application stacks – delivered by updating central image • Eliminates need to individually deploy or configure new desktop hardware Virtual Desktop Model Source: Info-Tech Research Group

  7. What can we do?

  8. Otherwise known as:Centralize, Virtualize, and Deliver on Demand Teleworkers Remote Worker Mobile Worker Separate Applications and Operating Environments Local Users • Move applications and data from individual machines to the data center • Maintain and test in one secure place • Deliver instantly and on-demand to any device, anywhere Contract Worker Back-upData Center Data Center

  9. Traditional Distributed Computing Virtualized Desktops End User IT Focus Service Desktop PC is the focal point between user needs and IT’s ability to deliver service. PC support is critical to service levels. Ongoing support involves configuration and deployment of applications, and OSs across distributed assets. The focus is on delivery of a centrally hosted desktop computing experience to end users. The focus is on acquisition, configuration, and deployment of distributed hardware assets. IT as Asset Management to IT as a Service Quality of service is dependent on hosting servers, network, connection brokering, and endpoint access devices. The desktop access device is no longer the focal point. Drive endpoint maintenance and support toward zero while maintaining or improving From Info-Tech Research Group

  10. XenApp for Virtual Desktops User Settings Virtual Desktop Apps OS On-demand Assembly Desktop Virtualization Solution virtual delivery protocol Users Data Center Delivered with best user experience Single master image of each component Dynamically assembled at runtime

  11. How Does Application Virtualization Help?

  12. Application Virtualization:Four Simple Steps First: Centralize Applications • Centrally configure, store, and maintain a single (or a few) application image(s) in the datacenter, either on multi-user terminal servers or centralized virtual machines • Enable seamless delivery from any operating system.

  13. Application Virtualization Second: Configure Access System intelligence and configurable access controls automatically determine the optimal method for delivering each application based on the user scenario, device capabilities, network performance, connection location, and security profile Granular access depending on who you are and where you are connected from Example: Connection from gov’t issued device gets all access, while same user connected from mobile device cannot download or print

  14. Application Virtualization Third: Enable Self-Service (If Desired) Users can subscribe to the applications they need from a simple enterprise app storefront and gain instant access from whichever device is most convenient–PC, Mac, netbook, tablet, or smartphone Think of ITunes app store In addition, users can use self-service to perform routine help desk functions (password resets, etc.)

  15. Application Virtualization Then: Deliver Apps on Demand  XenApp delivers applications via a high speed delivery protocol for use while connected: Streamed vs Hosted mode Copied to the device for use when offline (Offline Mode)

  16. Application Virtualization And It’s Enterprise Ready Enable as few as two servers or scale on demand to support multiple datacenters, more than 100,000 concurrent users, and even multiple sites throughout the world IT can ensure rapid response to business and user needs with built-in comprehensive management capabilities that enable rapid provisioning, centralized control, workflow automation, and system-wide performance analysis

  17. The 21st Century!

  18. The 21st Century!

  19. Desktop Virtualization Benefits for IT • Reduce desktop support costs by up to 40% through centralized desktop & app deployment and management, and improved desktop reliability. • Boost productivity and flexibility by providing users with anywhere and any-device access to their work. • Bolster security of user data and simplify DR by separating desktop processing & storage from desktop hardware. • Lower operational expenses by extending the life of desktop hardware Source: Info-Tech Research Group

  20. Use Cases for Desktop/Application Virtualization

  21. Classroom Environment • Scenario: A new class is taught each week • Traditional Method: • An IT administrator works all weekend: • Wipe old images • Clean old user data files • Go to each user’s machine and reload a new master image (with applications, student exercises, etc.)

  22. Classroom Environment • Scenario: A new class is taught each week • With Desktop Virtualization: • Accomplished with about 5 mouse clicks. • Old Virtual Desktops blown away • New Virtual Desktops provisioned from a template, either pushed to the device or instructor tells student which image to use • Green user space created

  23. Telework Environment • Telework Enhancement Act of 2010 • According to the U.S. Office of Personnel Management, only 102,900 federal employees were teleworking in 2008. That figure represented only a fraction of the 1.2 million who were estimated to be eligible to do so • A Few Facts: • 62% of federal workers eligible to work remotely • $100 Million - Estimated loss (in salary $ per day) during government closures due to snowstorms, etc. • 150,000 - Goal of Obama administration for teleworkers by 2011 (46% increase)

  24. Telework Environment • With a virtualized environment users have access to: • Their virtual desktops (with their settings and preferences) • Their email • Their files • All securely (with dual authentication, if required) • While user data and files are kept within the datacenter: • Effective security • Ease of patch application • Reliable backup • IT does not have to worry what endpoint the user is connecting from (remember: Hosted or Streamed mode)

  25. Telework Environment • If 40% of the U.S. population that holds telework-compatible jobs and wants to work from home did so half of the time: • 280,000,000 barrels of oil saved (37% of Gulf oil imports) • equivalent of taking 9 million cars permanently off the road. • The gas savings would total more than twice what the U.S. currently produces from all renewable energy sources combined

  26. Offline Workers • Only for users with this permission • Users automatically download packages (applications) and have offline access to those applications and corresponding data while away • When they return (automatic timeout avail), license is “returned,” user data is sync’ed and users return to Streaming or Hosted mode • Excellent for: • Investigators • Census workers • Frequent travelers

  27. How to Get Started

  28. Why it works… Secure Home Access Focus the Pilot on Delivering Quick Wins and Short-term Savings Consider the following scenarios of “low-hanging fruit” Provide remote users access to virtual desktops from their own access devices at home instead of deploying laptops Laptops are often used to provide work-at-home users with access to a secure desktop providing a DR option Implementers have saved by providing remote access to secured virtual desktops instead without sacrificing user experience Source: Info-Tech Research Group

  29. Focus the Pilot on Delivering Quick Wins and Short-term Savings New PC Candidates Pilot with users ready for a new PC to secure participation and user buy-in Why it works… Users will be more willing participants given degraded performance on their old PC, and often see a performance boost on the virtual desktop It may also be possible to provide them with a performance and software upgrade without upgrading their hardware Source: Info-Tech Research Group

  30. Focus the Pilot on Delivering Quick Wins and Short-term Savings Virtual Test Lab Create a test lab of server hosted virtual PCs to test a new app or OS upgrade Why it works… This will eliminate the need to build out separate hardware for a pilot group to try out a new OS and software (such as Windows 7) because they can access upgraded hosted VMs from current hardware The virtual test lab is cheaper and less disruptive for testers From Info-Tech Research Group

  31. Make sure Infrastructure can supportnew Plan • Virtualized Servers • Server Capacity • Network Storage • Network Bandwidth

  32. Readiness Assessment SERVER, DESKTOP and APPLICATION VIRTUALIZATION Readiness Assessment Stop Light Analysis Assessments Proof of Concept Implement O&M • Assess current infrastructure, applications, processes • What applications can and cannot be migrated • Outline benefits & risks, with architecture and ROI • A step by step process to move you towards a virtualized environmnent

  33. Conducting a Successful Proof of Concept

  34. POC Requirements List • A good requirements list : • Is discretely measurable • Is comprehensive • Some examples: • User needs to load email application and be ready for user input within 15 seconds • User must not have access to Windows 7 games • User must have access to their existing files on a shared drive upon boot

  35. Top 5 Mistakes in Conducting a Proof of Concept • 5. Application virtualization strategy • 4. Optimize anti-virus • 3. Manage boot storms • 2. Proper storage configuration • 1. Calculate network impact (client tuned to network performance)

  36. Conclusion

  37. Conclusion • Desktop Virtualization is powerful for IT and flexible for • the user • Application virtualization adds strength to the offering or stands alone to deliver applications to users • There are many configurations possible: • find the low-hanging fruit in your organization, • find a trusted partner and GET STARTED

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