Enterprise Mobility Strategy for Cisco Unified CallManager & Cisco Unified CallManager Express

1. Enterprise Mobility Strategyfor Cisco Unified CallManager & Cisco Unified CallManager Express Brian Dal BelloDirector, IP Communications Business Unit

2. Agenda • The Enterprise Communication Dilemma today • Cisco Unified Wireless IP Phone 7920 • Cisco Unified Mobile Connect • Dual Mode Solutions • Nokia Solution • Future Direction

3. Where Am I?

4. Better communications required: Networked Virtual Organization Globalization Mergers & Acquisitions Outsourcing Communications more complex: Multiple devices and types of communication Many, incompatible systems & networks Higher demands for security & connectivity Business Communications Have Never Been More Critical

5. Mobile Technology 48% Wireless LANs 47% Wireless Access to Email 32% Instant Messaging 14% Other 3% Technologies Impacting Employee Productivity Source: Sage Research, March 2005

6. Cut the Cord Not the Access The Goal • Seamless mobility • Move freely—with all your applications and resources • Easily move from one application to another • Access to people resources in real-time

7. Effective Communications 3 Communications ExperienceConvergence 2 ServiceConvergence 1 New Capabilities Media Convergence Network Simplification IP Communications Adoption Begins with Your IP Network Through a new experience OPEX Reduction And delivers Integrated security And applications MOVEMENT VIRTUALIZATION APPLICATIONS 2006 2009 1997 2001

8. Cisco Unified Wireless IP Phone 7920

9. Cisco Unified Wireless IP Phone 7920 version 2.0 Increased security and faster roaming for better voice quality • TKIP/MIC support according to WPA (Wi-Fi Protected Access) specifications provides alternative to WEP/LEAP • CCKM - Cisco’s Centralized Key Management • L3 AP- Assisted Roaming • Improved scalability • XML Application integration • Support Cisco CallManager 3.3, 4.0, 4.1 • Available June, 2005

10. Cisco Unified Wireless IP Phone 7920 Roadmap 7920 2.0 Firmware Release 7920 3.0 Firmware Release • Cisco Unified Wireless IP Phone 7920 for Australia • Meets Australia Telephony specs: AS/ACIF:S004, AS/ACIF:S040 • Multi-phone and battery charger • Charges 6 phones and 6 batteries simultaneously • Desk and wall-mount • v3.0 firmware release • EAP-FAST • Improved battery life • French, German, Italian, Spanish, Portuguese, Japanese, Chinese, Korean, Swedish, Danish, Norwegian, Finnish, Dutch • CallManager 4.2 & 5.0, CallManager Express 3.3 7920 Multi-charger 7920 for Australia Q3 CY05 Q4 CY05 Q1 CY06 Q2 CY05

11. Cisco Mobile Connect

12. Cisco Mobile ConnectSingle Business Number Reach • Replicates desktop Cisco Unified IP Phone calls on up to four other clients • Cell phone, home office phone • Seamlessly pass calls between devices, inside and outside of the office • Easy to turn on and off (via web or IVR interface) • Supported on Cisco Unified CallManager 4.x+

13. Simultaneous ring Multiple remote destinations (up to 4 – mobile, home, etc.) Single enterprise voice mail Desktop call pickup Mobile phone call pickup Enterprise “dial tone” No changes required with mobile phone or mobile cellular service provider Caller ID (given service provider support) Remote on/off Cisco Unified CallManager 4.X and 5.X compatible Web based White/Black list support System admin controllable user profile access Web-based admin for system admin and end-user Cisco Mobile ConnectFeature Highlights

14. Standard Mobile Phone (CDMA, TDMA, GSM) Standard Mobile Phone (CDMA, TDMA, GSM) IPC Mobility Architecture:Mobile Connect ENTERPRISE Cisco Unified CallManager Cisco Unified MobilityManager Server Cisco Mobile Connect OUTSIDE INSIDE Wired Operator’s Network JTAPI Enterprise Network Mobile Operator’s Wireless Network Cisco Unity Server Cisco Unified IP Phones

15. Nokia Offer

16. E60 E61 E70 Nokia Dual Mode Solutions for Enterprise • Nokia is developing an SCCP client on their dual-mode Nokia Eseries devices • User manually selects network • In WLAN, operates as a Cisco Unified IP Phone with Cisco Unified CallManager feature access • In public GSM network, operates as an GSM cellular phone with features offered defined by the GSM carrier • Couple with Cisco Mobile Connect to provide flexible enterprise forwarding/screen  services • For more Nokia Eseries info, visit the Nokia website.

17. Dual mode phones:Nokia Eseries dual mode device for business (Models E60, E61, and E70) Phone Client:Nokia SCCP Mobile Client app Cisco Call Agent:Cisco Unified CallManager 4.x or 5.0 or Cisco Unified CallManager Express Release 3.x (via SCCP) Cisco WLAN:Cisco Unified WLAN infrastructure with voice enhancements in Germanium (via Cisco CallManager Express 3.X and later) Cisco Unified MobilityManager & Mobile Connect (with Cisco Unfied CallManager) Nokia Business Center (Nokia Mobile Email) Nokia Mobile VPN Client Enterprise infrastructure Operator infrastructure Cisco IP phone CCM/E fixed network CiscoWLAN AP Dual Mode device Nokia VoIP Client mobile network • Nokia S60 Device • Nokia Enterprise Voice Client • Nokia Mobile Email * • Nokia Mobile VPN* Mobile Operator • Cisco Call Manager • CCM user license • Cisco WLAN • Cisco MobilityManager • GSM Account Cisco - Nokia Enterprise Mobility: Solutions Supported Core Elements Optional Elements Cisco MobilityManager

18. Solution Feature/Services List

19. Technical Overview:Nokia Eseries – E60, E61, E70 http://europe.nokia.com/BaseProject/Sites/Nokia_Europe_18022/CDA/Categories/Phones/PhoneModels/NokiaE70/_Content/_Static_Files/e70_tech_specs.pdf

20. Go to Market • Cisco Will Sell: • Cisco WLAN Access Points (“b/g” Radio) • Cisco Unified CallManager 4.x/5.0 or Cisco Unified CallManager Express 3.x • Each Dual Mode user requires a Cisco SCCP User License • Nokia SCCP Mobile Client for Cisco Unified CallManager and Cisco CallManager Express feature access in WLAN • Misc. Data & Voice Networking Equipment • Partner / Wireless Operator to Sell: • Nokia Handset(s) – E60, E61, E70 • Nokia SCCP Mobile Client app • VoWLAN Assessment and Integration Services

21. Nokia Schedule (North America/EMEA) NOTE: This is a Nokia Development. All dates are approximate and pending Nokia Confirmation/Commitment.

22. Future Vision

23. Today Work Comes to People Home Office Transportation WAN/Internet Hotel Airport/Plane • By 2007 “telework” will be practiced by more than 60 million people • More than 66 percent of workers will use mobile and wireless computing Source: Gartner Management Update 2004 Trends Driving Communications ComplexityMobility and Virtualization Yesterday People Went to Work

24. 5 Voicemails! Meetings All Day “Have a Minute?” u there? 20 E-Mails! 15 Attachments!! Meeting the Demand to Stay Connected Innovation Has Created Complexity • Information Overload • Too many devices • Anywhere/anytime • Technology Limits • Disparate solutions • Disparate access

25. What Businesses Really Want: A More Effective Way • Information Control • Where I am • When I want • Technology Solutions • Devices that work together • Simple access to services