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Corporate and Online Reputation Management

An observers collective judgments about a corporation is termed as Corporate Reputation. Level of credibility, trust, responsibility and reliability from stakeholders about an organisation is reflected in the process of building high Corporate Reputations.

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Corporate and Online Reputation Management

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  1. Corporate & Online Reputation Management

  2. About Us • We believe if individuals need to have a good image, so do businesses. We make you look good, online. • Reputation Circle is a one-stop destination for businesses that want to maintain a clean image online. We, with our online reputation and brand management techniques, make people see you in a good light, especially if there are posts that are tarnishing your image. We let you control people’s perception of you, when they look for you online.

  3. Corporate Reputation Management • An observers collective judgments about a corporation is termed as Corporate Reputation. Level of credibility, trust, responsibility and reliability from stakeholders about an organisation is reflected in the process of building high Corporate Reputations. • As the common saying goes, that trust is always earned and can never be claimed, same goes for businesses. It is an ongoing process focused on understanding stakeholder perceptions and expectations with constructive responding.

  4. Corporate Reputation Worth? • Maintaining relations with stakeholders for broader support including: • Investment • Credit • government backing as opposed to interference • trust, partnership, loyalty, sponsorship, authority and autonomy • Latitude and forgiveness • Decent relations and goodwill with stakeholders to constantly keep up to the expectations

  5. Managing Website/Online Reputation? • Steps • Avoid these mistakes • Search • Buy Domain name • Collect content together • Join Social Networks • Optimise presence on sites • Share Information • Do not take too long in responding to your clients. • No need to retaliate. • Maintain trasnparency.

  6. Rebuilding Online Reputation • Keep track of your FaceBook page and social sites . • Respond as quickly as possible. • Talk to your customers giving them appropriate assurance of conduct. • Respond, calmly. • If at fault, apologies. • Don’t do anything that’s against your core values. • Communicate well; do not divulge too much into any controversy, but do keep the customers in the loop. • Use social media to give off an impression that you are actually trying to work on a resolution.

  7. Contact Details Address: Phone: Email: Website: Facebook: Level 1.03, 29-31 Lexington Drive Bella Vista, NSW 2155 1300 760 363 info@reputationcircle.com.au http://www.reputationcircle.com.au https://facebook.com/reputationcircle

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