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New Mexico iTest System Lessons Learned & Best Practices. Scott Duquette Technical Product Support. Topics. Help Desk Information Download & Install Kiosk Prepare: Test Administrator Computers Student Computers Environment Prepare for Testing Contact Us Q&A. New Mexico Help Desk
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New Mexico iTest System Lessons Learned & Best Practices Scott Duquette Technical Product Support
Topics Help Desk Information Download & Install Kiosk Prepare: • Test Administrator Computers • Student Computers • Environment Prepare for Testing Contact Us Q&A
New Mexico Help Desk For questions relating to policy or the New Mexico Standards Based Assessment in general Monday–Friday, 7 AM to 3 PM MT Extended hours: March 3, 2014 – April 11, 2014, 7 AM to 5 PM MT 877-676-6722 nmhelp@measuredprogress.org Measured Progress Technical Product Support For questions relating to the iTest software or any technical issues Monday–Friday, 7 AM to 3 PM MT Extended hours: December 10, 2013 – April 11, 2014, 7 AM to 5 PM MT 877-676-6722 mptechhelp@measuredprogress.org Help Desk Information
Download the kiosk (Student Test Workstation) installers from the Technology page https://nm.measuredprogress.org/das/support/NM/STW-portal.htm Follow the Measured Progress installation instructions • Don’t assume that any methods other than those provided by MP will work! Download & Install Kiosk
Test administrator computers should be hardwired • A hardwired connection for the test administrator machine is highlyrecommended even if students are testing wirelessly Disable any power-saving settings Prepare Test Administrator Computers
Disable any power-saving settings • Adjust student computers with wireless connections to prevent hibernation (e.g., students may have periods of inactivity during writing assessments) Student Login Tickets can only be used once during a testing event Prepare Student Computers
Configure your anti-virus solution for online testing • Disable live scanning during the test period Reduce traffic on school networks during testing • Disable cell phones and other network device usage not associated with the test Prepare Environment
Close all applications before opening the testing software • Closing applications that automatically open when the computer starts, including LanSchool and LanDesk, will provide additional bandwidth during testing Per PED guidelines, an individual test administrator should actively proctor no more than 25 students per test event Prepare for Testing
Contact Measured Progress Technical Product Support while issues are occurring • 877-676-6722 • mptechhelp@measuredprogress.org • We’re here to help… 7 AM to 5 PM MT Final Training: February 3, 2014 Contact Us
Thank you! • Remember… call Measured Progress Technical Product Support! • 1-877-676-6722