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Done by: Carole Flamion Wee Beng , Seow. Coverage of Presentation. H&M Story and Overview Fast Fashion Market H&M Main Business Activites H&M Business Model H&M market segments and targets Competitor Analysis SWOT Analysis Challenges faced by H&M H&M Marketing Strategies
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Done by: Carole Flamion Wee Beng, Seow
Coverage of Presentation • H&M Story and Overview • Fast Fashion Market • H&M Main Business Activites • H&M Business Model • H&M market segments and targets • Competitor Analysis • SWOT Analysis • Challenges faced by H&M • H&M Marketing Strategies • H&M Future Development
H&M in China • First H&M store opens in China, Shanghai in 2007 • Currently, 170 stores in China-wide • 4 COS stores • 5 Monki stores
Fast Fashion • Collections based on the most recent fashion trends presented at Fashion Week • Designed and manafactured quickly & cheaply • ZARA, H&M, Peacocks and Topman leading retailer in fast fashion collections • Deliver designer products to a mass market at a relatively low prices • Category Management • Quick Response Method • Supplychain
Fast fashion market in China • Metersbonwe, La Chapelle and online retailer Vancl emerged as local fast fashion contenders • Building strong footholds in smaller, relatively untested third and fourth tier cities • Competitivepricing • Comparatively easy access to suppliers and distribution networks.
Opportunities and potentials • H&M plans to increase presence in lower tier cities by 2015 • Even in the face of an expected economic slowdown, growth of China’s apparel industry is likely to outpace the nation projected GDP • Highest rate of expansion to take place in China • Landlords of shopping centres aggressively pursue leasing deals with international brands such as H&M • Online shopping expansion • Attract next-generation consumers
Keys to launching new brands • Finding new customer segments that have synergy with an existing brand such as COS and Monki • Determining the right positioning in those segments, including product characteristics that are differentiated from the mass market and that target customers will welcome • Assembling an experienced, knowledgeable management team
H&M advantages • Active use of celebrity endorsements • Mass media marketing • Presence in China social media, SinaWeibo and Youku channels • APPs on smartphones • Association with the younger generation consumers • Large and diverse team of designers and management team to ensure fashion, quality and sustainability in its products
H&M Main Business Activities • H&M offer collections that are wide-ranging and varied for women, men, teenagers and children • Offer inspiring fashion with unbeatable value for money • Aim is to always exceed customers' expectations on quality • Ensure the best price by • in-house design • No middlemen • Large purchasing volume • Buying the right products from the right markets • Efficient logistics • Cost-consciousness in all parts of organization
H&M’s business model • Outsource the production process • H&M buy clothes and other items through an abundance of detached suppliers • Its purchasing depends on what sells well and what the market situation looks like. • H&M has established an efficient distribution channel • It makes good use of its supply chain and information channel • A unique business model that permits H&M to have such good sales performance
Finding the Perfect Fit • Women, men, teenagers and children’s markets • Main targets: • 20-30 years old • Urban, middle class with increasing incomes • Fashionable people who wish to keep up with the fashion from the Fashion Week • Taste for Western goods • H&M fashion year is segmented into 2 sections mainly: • Spring/Summer • Fall/Winter • Through its promotional videos on social media like Youku, H&M portrays a young and hip culture to its fashion line
International Competitors • Main competitor: ZARA (Spain). • Upcoming competitors in the industry: • Uniqlo (Japan) • Forever 21 (US) • Topshop (UK)
Domestic Competitors Following international trends • Metersbonwe,sub brand:ME&CITY • URBANEIGHTDAY • VANCL (Online)
SWOT Analysis • STRENGTHS - Providing quality fashion at best price through strong procurement and designing strategy - Wide geographical market presence (3000 stores in 53 cities) - Collaboration with designers • WEAKNESSES - Product recall - Knowledge of the Chinese market • OPPORTUNITIES - Business expansion in new and existing markets - H&M Home initiative - E-commerce markets i.e Online shopping • THREATS - Intense competition - Declining consumer confidence
H&M OBSTACLES • Fashion has a limitedshelf life even more so for fast fashion • Externalfactors in production countries • Labour rights and environmental issues • BalancinglowpricestrategywithFastFashionstrategy • Balance long lead time of outsourcing withagilityfashion business • Threat of substitutes • Bargining Power of buyers
H&M’smarketingstrategies • Collaboration with exclusive collections with top designers such as Karl Lagerfeld, Victor&Rolf, Stella McCartney and Roberto Cavalli, Versace • H&M associate itself with internationally famous celebrities to create more awareness for its brand • GiseleBundchen, face of A/W 2013 collection • In Europe: H&M design award, « Movingfashionforward »
Recommendations • Expandintolowertiercities • Increase social mediapresence in China such as WeChat • Promoteenvironmentallyfriendly production process • Engage local celebrities to beinvolved in H&M advertisements • Create an online shopping portal for the Chinese market