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Google’s Search Philosophy

Universal Search for the Department of Energy’s National Laboratories Erik Arnold Adhere Solutions erik@adheresolutions.com 312.618.8600. Google’s Search Philosophy. Intuitive, unified results Highly relevant User-friendly innovation. User. All information ‘Real-time’ data

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Google’s Search Philosophy

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  1. Universal Search for theDepartment of Energy’sNational LaboratoriesErik ArnoldAdhere Solutionserik@adheresolutions.com312.618.8600

  2. Google’s Search Philosophy Intuitive, unified results Highly relevant User-friendly innovation User All information ‘Real-time’ data Customizable and extendable Reach Highly secure architecture Standards-based Leverage existing security Security Large corpus search Cross-enterprise management Flexible infrastructure Scale

  3. Google Universal Search

  4. The future of the search user experience…

  5. Intelligent simplicityGoogle Universal Search for Business Employee Directory Content Management File share Wikis Intranet SharePoint “It now takes our sales executives 15 seconds to find something they used to burn 30 minutes looking for” – Jim Cahill, Emerson Process Management

  6. Google Search Appliance Content Management Fileshares Enterpriseapplications Intranets Databases Universal Search: Powered by Google Search Appliance • Documentum • SharePoint • FileNet • Livelink • Any other system • Over 200 file formats • MS Office, PDF, HTML, etc. • Web servers • Portals • Oracle • SQL Server • MySQL • DB2 • Sybase • ERP systems • Business intelligence systems

  7. Adhere Solutions One Box Extension Products • All Source One BoxOut of the box connectivity to over 5,000 third party content sources • EBSCO • Elsevier • Lexis-Nexus • OCLC • Thompson • Plus thousands of additional sources • All Source Content FeedOut of the box connectivity to all the major enterprise systems for GSA indexing • Documentum • Filenet • Livelink • Lotus Notes • Sharepoint • Many more Google Confidential

  8. User-Centric FeaturesSearch-as-you-Type

  9. Leverage social signals & users’ input

  10. Do-It-Yourself KeyMatch

  11. Making Search Personal

  12. Personalized Search Experience Engineering Marketing 12

  13. Need for Continuous Innovation “Innovation is the industrial engine of the 21st century”

  14. Google: Constant improvements that users can absorb Over 20,000 enterprise search customers Google Search Appliance: 10 million in a box Google Mini 5.0 Launch Related Web Results GSA-to-GSA OneBox Search Quality Feedback Toolkit Do-It-Yourself KeyMatch Google Site Search Launch GSA 5.0 Launch “Universal Search” Search-As-You-Type GSS – Int’l Launch 40 languages Advanced Search Reporting Google Sites Integration GSS – Enhanced Index Coverage 14

  15. The future of Reach & Security…

  16. Connector Framework Built-in connectors • EMC Documentum • IBM FileNet • MS SharePoint • Open Text Livelink Third-party connectors • BEA AquaLogic • EMC Documentum eRoom • Hummingbird • IBM Websphere • Lotus Notes / Domino • Oracle Content Server (Stellent) • SAP KM Custom connectors • APIs to build connectors • Homegrown systems

  17. 2008 Q4 Q1 2007 Q1 2008 Q3 2007 Q3 2008 Q1 2007 – Q4 2008 Real-Time Access to Business Applications Access to real-time business data with OneBox Secure Real-time access to business information “The Google Search Appliance with OneBox is our command line interface to our world …adding more content and additional OneBox interfaces will only increase the value to our organization” – Danny Perri, BOC Gases

  18. All the World’s Information • Search in any language • Admin interface localized in 27 languages. With addition of Turkish, Czech, Vietnamese, English(GB), Portuguese (Portugal)New! • Spellchecker in French, Italian, German, Spanish, Portuguese, DutchNew! • Stemming dictionaries now include: DutchNew! English (US), English (UK), French, Italian, German, Spanish, Dutch, Chinese (simplified), Chinese (traditional), Japanese, Korean, Portuguese (Brazilian), Russian, Polish, Turkish, Swedish, Finnish, Danish, Portuguese (Portugal), Hungarian, Czech, Greek, Norwegian, Vietnamese, Catalan, Basque, Galician 18

  19. Security Document Level Security Provide the right users with access to the right documents “Zero” Sign-on 19

  20. Scale

  21. Traditional search technology for millions of docs Disaster Recovery Server + Patch Deployment Management Server + + Volume License Management Server 21

  22. Universal Search Portal Search Indices External Content Sources Internal Content Sources Native RDMS Files Internet Databases Application Repositories Digital News Sources Corporate Intranet Content Management Systems Academic & Public Libraries

  23. Adhere Universal Search Portal Services • Quick Start • Search Project Management • Search Analytics • Application Development • One Box • SERP User Interface • Enterprise Gadgets • Maps, Apps Integration • Security • Training • Quarterly Reviews Google Confidential

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