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0. 2. 4. 6. 8. 10. 12. 14. 16. “Why were benefits not achieved?”. Organizational resistance to change. Unstable requirements. Lack of business ownership. Significant cost over-runs. Significant schedule over-runs. Package did not meet expectations. Poor project management.
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0 2 4 6 8 10 12 14 16 “Why were benefits not achieved?” Organizational resistance to change Unstable requirements Lack of business ownership Significant cost over-runs Significant schedule over-runs Package did not meet expectations Poor project management Technical problems Source: KPMG