NPQ Instructor I

1. NPQ Instructor I

2. Introduction and Registration • Sign the time in sheet. • Classroom Rules • Students can only miss 3.6 hours of the class. • Excused or unexcused. • Be careful with the laptops, these are on loan. • Silent your cell phones • Notify instructor of emergencies.

3. Speaking Activity • Find out some about your neighbor. • Name • Agency • How long • Position • Current Assignment • Why are you here • Favorite TV show • Favorite Movie • Little known fact • What else did you learn?

4. Overview • Unit 1: Introduction/Communication • Unit 2: Legal Considerations • Unit 3: Instructor’s Role in Safety • Unit 4: Demonstration Techniques • Unit 5: Instructional Media • Unit 6: Instructional Delivery • Unit 7: Classroom Management • Unit 8: Testing and Evaluation

5. Terminal Performance Objective • Students shall deliver a 10-15 minute presentation using at least 3 different audio/visual aids.

6. Enabling Objectives • Examine the challenges instructors will encounter and how to properly handle situations.

7. Why be a fire service instructor? • In-Service Training • Supervisor • What kind of impact can you have?

8. Influences • Who has influenced you? • Career • Life • Etc…

9. Influence as Instructors • All levels • Station • Battalion • Department • Region

10. Promoting Positive Values • Break down and build up • Constructively • Motivate others • Enthusiasm is contagious.

11. Instructor Roles • Profession- requires specialized knowledge and long, intense preparation that includes: • Learning • Maintaining • Committing

12. Instructor Job • Many Obligations • Plan and conduct training • Evaluate training program • Feedback • Provide formal information

13. Organizational Success • The instructor’s role is very important. • Vital to the success of the organization.

14. Organizational Success • Philosophy and values • Change • Research, observation, and participation

15. Organizational Success • Communicator between organization and students • Diversity can be the greatest challenge. “Organizational success depends on YOU.”

16. Role Model • Positively influence personnel • Model and influence performance • Promote high self-esteem • Reflect professionalism and commitment

17. Characteristics of Effective Instructors • Three categories: • Leadership Ability • Instructor Attributes • Qualities to Emphasize

18. Leadership Abilities • Lead or Guide learners • Simple and manageable • Provide learning opportunities • Know when to follow • “Let the reins go.” • Promote policy

19. Instructor Attributes • Certain personal qualities and behaviors contribute to the instructor’s success and effectiveness of transferring needed information.

20. Instructor Attributes • Include but not limited to: • Ability to understand and work well with people • Desire to teach • Competence in subject • Enthusiasm

21. Instructor Attributes • Motivation • Ingenuity and Creativity • Empathy • Mediation skills

22. Qualities to Emphasize • Positive characteristics • Avoid “Pit falls” • Students want: • Honesty • Sincerity • Solutions • Inspiration • Positive humor

23. Communication • What are ways that we communicate?

24. Communication • Two way process • Instructor as mediator • Communications model

25. Communications Model • Sender • Message • Instructional Media (Medium) • Receiver • Feedback • Environment

26. Communication model Message Via Medium Communication Process Sender Receiver Feedback

27. Senders • Starts here • Encodes

28. Message • Convey intended message • Clear and concise.

29. Instructional Media • Method or format message is transmitted • Use a variety

30. Receiver • Recipient of the message • Decodes • Filters to consider: • Semantics • Emotions • Attitudes • Role expectations • Nonverbal cues

31. Feedback • Gives the communicators an idea of how the individuals perceive each other. • Listening • Sometimes hard but very important. • Question, comment, argument, or agreement.

32. Environment • Hearing is different from listening. • Distractions

33. Effective CommunicationHere’s a smile to lighten your day… This is the transcript of an ACTUAL radio conversation of a U.S. naval ship with Canadian authorities off the coast of Newfoundland, 10/95. Americans: Please divert your course 15 degrees to the north to avoid a collision. Canadians: Recommend you divert YOUR course 15 degrees to the south to avoid a collision. Americans: This is the Captain of a U.S. Navy ship. I say again, divert YOUR course. Canadians: No. I say again, you divert YOUR course. Americans: THIS IS THE AIRCRAFT CARRIER USS NIMITZ, WE ARE A LARGE WARSHIP OF THE U.S. NAVY. DIVERT YOUR COURSE NOW! Canadians: This is a lighthouse. You make the call.

34. Speaking Techniques • Learn, practice, and perfect speaking skills. • Gain class attention • Recognize your own distracting techniques

35. Other Challenges for Instructors • Meet Multiple priorities • Work with diverse learners • Counter the apathy of personnel or management • Adapt to change

36. Other Challenges for Instructors • Cooperate with others • Promote the organization • Meet management directives • Provide for safety.

37. Other Challenges for Instructors • Continue professional development • Schedule training • Manage funding and resources • Recruit qualified instructors

38. Any Questions?

39. Summary • The instructor roles • Characteristics of effective instructors • Communication • Challenges

40. Any Questions? • The End.