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What is E-Commerce???. E-Commerce. E-commerce: A business model that enables a firm or individual to conduct business over an electronic network typically over the internet. E-Commerce. Transactions included in E-Commerce: telephone fax credit card & debit card television shopping
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E-Commerce E-commerce: • A business model that enables a firm or individual to conduct business over an electronic network • typically over the internet
E-Commerce • Transactions included in E-Commerce: • telephone • fax • credit card & debit card • television shopping • and the Internet
Basic E-Commerce Model E-Commerce Computer Based Business Venture Satisfying Customers through E-Commerce Accessing the World Wide Web
E-Commerce E-commerce Basic Features: • An exchange of goods or services • An exchange of payment for those goods/services • Transactions conducted through digital technology (internet/phone)
E-Commerce vs. E-Business • What is E-Business? • E-business is a broader use of the Internet than e-commerce • It is a way to electronically deliver customized information about organizations, their products and services • Transactions within an organization
E-Business • Examples are: • internal employee communications, • automated inventory control systems, • recruiting and employment
E-Business • Types of E-Commerce • Business to Consumer (B2C) • Most common type of e-commerce • Sell a product/service to the consumer (end user)
E-Business • Business to Business (B2B) • Transactions between businesses • Includes everything: office supplies to inventory • Example: an office ordering supplies through a Web site
E-Business • Consumer to consumer (C2C) • Transactions between people • Sell items/services through an intermediary (Web site • Some sales are auctions others have a fixed or negotiated price. • Examples ebay, kijiji,
E-Business • M-Commerce • Mobile commerce • Through a cell phone or another type of mobile device • Examples: buying movie tickets or online banking with your cell phone
E-Business • Generating Extra Revenue in E-Business • Selling your products online • Sell space on your Web site (small ads on a site) • Charging a fee for information on your site (ancestry.com, elibrary) • Transactions fees (paying for Toronto parking ticket $2.50)
E-Commerce • References: • http://www.investopedia.com/terms/e/ecommerce.asp#ixzz2LUq4gmCg