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Improving Developer Communication with CARES

This paper discusses the development of a tool, CARES, that aims to enhance communication between software developers. The tool, a Visual Studio 2010 extension, facilitates communication by providing a means for developers to discover and interact with each other. The reception to CARES has been positive, with developers finding it helpful in putting a face to the code and knowing who to contact for specific code-related inquiries. The paper also highlights the benefits of using CARES, such as fostering a sense of community and making it easier to collaborate on code developed years ago.

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Improving Developer Communication with CARES

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  1. Facilitating Enterprise Software Developer Communication with CARES Anja Guzzi Delft University of Technology - The Netherlands Andrew Begel Jessica K. Miller Krishna Nareddy Microsoft Research - USA

  2. How can we make it easier for developers to communicate with each other (about code)? June, 2011 Anja Guzzi t-anguz@microsoft.com Office 99/3345 Redmond, WA 98052 Anja: Devs Build a tool to improve communication between developers. Build a tool to improve communication between developers. Andrew Begel

  3. Timeline

  4. Communication

  5. Communication

  6. Communication

  7. Communication

  8. CARES Visual Studio 2010 Extension

  9. discovery

  10. discovery

  11. initiation

  12. Identity

  13. Nora Miles n.miles@live.com v-nora

  14. Nora Smith n.smith@live.com norasmi Nora Miles n.miles@live.com v-nora

  15. Nora Smith n.smith@live.com norasmi Nora Miles n.miles@live.com v-nora

  16. Nora Smith n.smith@live.com norasmi Nora Miles n.miles@live.com v-nora

  17. Deployment

  18. Adoption

  19. Adoption

  20. Reception

  21. “CARES is pretty cool” Reception “It is awesome!”

  22. “[It] puts a face to the code. Now I know who to talk to.” Reception “Seeing the faces of the contributors to the code helps me feel like I am a part of a community.”

  23. “[it is] handy to know who worked on that particular code, especially when it was developed years ago.” Reception “It’s almost always clear who the right person is to contact... I know, based on my years of experience...”

  24. Summary

  25. Nora Smith n.smith@live.com norasmi Nora Miles n.miles@live.com v-nora

  26. Adoption

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