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Training & Development

Training & Development. Towards Building a Learning Organization. Kagathara Rajesh. Its All About Playing An …. Integrative and Transformational Role. Training & Development defined. Training Current Jobs Development Future Jobs Objectives Improving Organization Performance

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Training & Development

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  1. Training & Development Towards Building a Learning Organization Kagathara Rajesh

  2. Its All About Playing An …. Integrative and Transformational Role.

  3. Training & Development defined • Training Current Jobs • Development Future Jobs Objectives • Improving Organization Performance • Enhance Knowledge & Skill levels

  4. Training & Development Direct link to business strategy Cost or Investment?

  5. Training Investment Leaders @ 3.2% of Payroll Motorola –1% of annual sales HP – 5% of annual revenue

  6. Leadership Development Customer Awareness Employee involvement /Motivation Innovation Process improvement Change management. Cross cultural awareness Focus Areas

  7. Who is responsible?

  8. Training…A Process • Pre-Training • Training • Post Training ‘Training to be effective must be a continuous process’

  9. The Process Flow…. Training Need Identification (BTNI, MPDP) A,B,C Analysis Validate Training Needs Classify Training Identify & Understand Coverage

  10. The Process Flow….contd… Select the Trainer, Discuss Methodology Pre-Training material Expectations from Participants Deliver Training Post Training Activity Feedback

  11. Pre-training Phase • To determine the relevance of training to the employee’s job • To ascertain training will make a difference • To link improved job performance to Organizational goals

  12. Training Delivery… Task • Design an Induction Training Program for new entrants • What are the 3areas you would suggest are mandatory coverage • Objective – Familiarization to the organization • Duration?

  13. Training Techniques • Informational Presentation • Simulation Method –Case Studies/Role Plays/Games/In-basket exercise • On the job training • Sensitivity Training • Multimedia Training/E-Learning • Assessment Centers/Development Centers • 360 Degree feedback/Multi-rater process

  14. Measuring Training Effectiveness –ROI of Training ROI is a comparison of benefits to cost expressed as a percentage of the original investment. It is a way of finding if the training met its goals to an extent that justified its cost • Link to business imperatives: Net sales per employee, Gross profit per employee • Clearly set objectives & continuous monitoring

  15. Post Training –Kirk Patrick Model 4 5 3 2 1 Workplace Training Behavior & Results Reaction & Learning

  16. Post Training –Kirkpatrick Model

  17. Training Trends….

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  25. Towards being a Learning Organisation

  26. Towards being a Learning Organisation

  27. Towards being a Learning Organisation

  28. Winning Organisations must move from being just Learning Organinsation to being a Teaching Organisation…. Leadership Engine, Noel Tichy

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