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Unit 4 Shopping. 制作:杭州开元商贸职校 杨晓波. Authentic practice 1. A. Listen, answer and read. What does the man want to return? Why? Where are the goods he needs?. He wants to return a micro- wave oven. It’s too large. They’re across from the coffee makers. CUSTOMER SERVICE.
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Unit 4 Shopping 制作:杭州开元商贸职校 杨晓波
Authentic practice 1 A. Listen, answer and read. What does the man want to return? Why? Where are the goods he needs? He wants to return a micro- wave oven. It’s too large. They’re across from the coffee makers. CUSTOMER SERVICE
Authentic practice 1 B. Listen and read. Customer: Hi, I need some help. I need to return this microwave oven. It’s too large. You: Customer: Yes, I do. Here it is. Do you have any small microwaves? You: Customer: Oh, that’s good. Where are they? You: Customer: Great, thanks.
Authentic practice 1 C. Listen and read. Choose your response. • “Hi, I need some help. “ • a. It’s too large. b. Sure. • 2. “These shirts are the wrong size.” • a. Oh, I’m sorry. b. That’s good. • 3. “Where are the computers?” • a. This way, please. b. They’re from Japan.
Authentic practice 1 D. Listen. Choose your response. • a. Great, thanks. • b. Sure, what size? • 2. a. Yes, please. • b. Do you have the receipt? • 3. a. OK. Are they too small? • b. You’re welcome.
Authentic practice 1 Who is talking to Mr. Soto? a. a customer b. a salesperson order form
Authentic practice 1 Listen to the conversation and complete the form. Peerless Uniform Company Customer’s Name:_____________ORDER FORM Uniform: housekeeper nurse cook bus driver Color: green blue white black red yellow orange brown Size: small medium large extra large Shirt: Pants: Skirt: Martin Yu
Authentic practice 1 Do it yourself! I have a problem. These pants are too small. YOU Here’s my receipt. YOU I need some shoes. Could you please tell me where they are? YOU
Authentic practice 1 Homework Make a dialogue about a problem with clothes (or other things you buy. )