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Managing your IT Environment

Managing your IT Environment. Microsoft Operations Manager 2005 Overview. Microsoft Operations Manager Background. Microsoft Purchased the original product from NetIQ MOM was first released in 2000 as MOM 2000 September 2004 MOM 2005 was released in conjunction with DSI

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Managing your IT Environment

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  1. Managing your IT Environment

  2. Microsoft Operations Manager 2005 Overview

  3. Microsoft Operations Manager Background • Microsoft Purchased the original product from NetIQ • MOM was first released in 2000 as MOM 2000 • September 2004 MOM 2005 was released in conjunction with DSI • The new release has over 5 years of new technical experience • For a list of all MOM packs: http://www.microsoft.com/downloads/MOM

  4. Why MOM and What does MOM do? • Manages • Monitors • Pro Active Alerting • Management Packs

  5. MOM 2005 Key Features • Event and Performance Management • Enterprise event collection • Rules based filtering and consolidation • Proactive alerting/action response • Application and Service Monitoring • Rules libraries • Built-in knowledge-base • Automation • Tasks • Scripts • Diagnostics • Reporting • Web based reports • Scheduled publishing • Enterprise Ready • Central console • Topological Views • Full redundancy • Extensible

  6. Operators Console DEMO

  7. What else does MOM offer? • Breadth of knowledge (Product and Company) • 100’s of out of the box reporting scripts • Inter Operations with 3rd party connectors and Management Packs – Tivoli, Linux, Unix, Dell, HP, Veritas, Citrix, Cisco, 3COM, NetIQ – These vendors are committed to developing MOM packs to FIT into the MOM 2005 solution • Microsoft invests $7 Billion dollars per year investing into Microsoft solutions • MOM allows YOU to wrap up your management solutions into one single management console

  8. Exchange Server Event Monitoring • Details of Exchange server health • Over 1700 different events • All alerts must be actionable • Include product knowledge

  9. Exchange State View

  10. Why Monitor SQL? Availability! How does MOM help? • Permits operators to monitor large numbers of SQL servers from a central console • Manages widely dispersed deployments • Lowers TCO for high-availability operation • Watches all possible indications of problems • Intercept small problems early • Facilitates rapid failure detection • Lower time-to-resolution • Monitors AD, IIS and base OS • Via third party management packs: hardware, AV

  11. Updated Reports Use SQL Reporting Services in MOM 2005! • Server Configuration • Server Availability • Database Size • Number of Mailboxes per Database/Storage Group/Server • Mailbox and Public Folder Size and Count • Mail Traffic Analysis • Top 100 senders and receivers by mailbox/domain • Client Monitoring • Average latency observed by clients per server • Report number and fraction of failed RPCs per server

  12. Break

  13. Systems Management Server 2003 Overview

  14. Why SMS and What does SMS do? • Provides real-time Inventory checks on hardware on the LAN / WAN • Provides real-time Inventory checks on software on these devices • Enables us to verify that all devices have latest security patches / anti virus • Enables the distribution of new Windows XP images • Enables the distribution of new / updated applications • Enables the removal of old applications • Provides real-time results on software licenses – ensuring company compliancy • Software metering – enables us to check what applications are being used • Reporting – over 160 reports out of the box • Remote Control of all devices

  15. If you can’t Measure it then you can’t Manage it!! • If you don’t know the exact number of devices within your organization today then how can you be 100% sure that you are software is compliant with your licenses • You need to be able to Protect your Investment • You need to be able to Manage your systems. • This information ENABLES you to set policies around patch management • Up to date information will increase operational efficiency and save your company money

  16. Desktop Management Needs • Software Updates • Branch offices and Mobile users • Desired desktop image “Help me deploy easier.” • Hardware assets • Version OS installed • Applications installed “Help me understand what I own.” • Determine vulnerability • Report missing patches • Proven processes “Help me secure my platform.”

  17. Security Patch Management Framework 2. Identify New Patches Tasks A. Identify new patches B. Determine patch relevance (includes threat assessment) C. Verify patch authenticity & integrity (no virus: installs on isolated system) 1. Assess Environment to be Patched Periodic Tasks A. Create/maintain baseline of systems B. Access patch management architecture (is it fit for purpose) C. Review Infrastructure/ configuration Ongoing Tasks A. Discover Assets B. Inventory Clients 1. Assess 2. Identify 3. Evaluate & Plan 4. Deploy 4. Deploy the Patch Tasks A. Distribute and install patch B. Report on progress C. Handle exceptions D. Review deployment 3. Evaluate & Plan Patch Deployment Tasks A. Complete patch acceptance testing B. Obtain approval to deploy patch C. Perform risk assessment D. Plan patch release process

  18. DEMO

  19. Distribution Server Package Program Client Other Key Features of SMS • Simplified Software Targeting • Business application • Server, Desktop, Laptop, PDA, and SmartPhone* • Collections for Active Directory or inventory • Cost Reducing Technologies • Bandwidth aware deployment process • Preserve network resources • Delta replication capability *H1CY05

  20. Asset Tracking • Reporting • Web reporting engine • Usage metrics • Improve cost efficacy • Pay for what is used • 120 pre-built reports • Customizable • Import and export capability

  21. In Summary …….. • Today’s Problems for Managing Servers and Desktop devices • Solutions are MOM and SMS • The Future – The DSI Model

  22. Breakout Discussion

  23. Q & A

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