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Using Social Return on Investment (SROI) to purchase public benefit: the case of waste management. Eva Neitzert Aniol Esteban nef (the new economics foundation). NEF. Independent ‘think-and-do’ tank concerned with promoting innovative solutions to promote economic well-being
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Using Social Return on Investment (SROI) to purchase public benefit: the case of waste management Eva Neitzert Aniol Esteban nef (the new economics foundation)
NEF • Independent ‘think-and-do’ tank concerned with promoting innovative solutions to promote economic well-being • Environmental sustainability • Social justice • Well-being • Long-standing relationship to third sector • e.g. Social Enterprise Partnership, Performance Hub, Social Enterprise Ambassadors Evaluation etc. • Measurement matters • Tool development - Social Return on Investment (SROI) and LM3
Why SROI? • Valuing mission-driven organisations • Captures social value by translating outcomes into financial values • SROI Ratio = [value of benefits] [value of investments]eg. Ratio of 2:1 means that for every £1 invested in organisation £2 of social value are generated • Social includes the environmental and economic = triple bottom line
More than a ratio… • Participative framework for finding out about how an organisation creates value • 4-stage process • Stage 1: Boundary setting, stakeholder engagement and impact mapping • Stage 2: Data collection • Stage 3: Modelling and calculation • Stage 4: Reporting and embedding
Case-study… • Social enterprise that provides bulky waste collection in Lancashire • Context: ongoing research on benefits of TSOs in waste management activities • Contract with council to collect domestic bulky waste • Organisation reuses / recycles materials, trains disadvantaged people and sources goods to poor families.
Stage 1… • Boundary setting: local (area in which contract is developed) / beyond local • Stakeholder engagement: limited // only interviews with organisation and LA’s • Impact mapping based on interviews
Stage 2: data collected 150 tones diverted from landfill 90 volunteers, 67 obtained qualifications, and 11 got a job after one year 5,436 people assisted in 2007 - £260k estimated savings compared to the cost of buying second hand good 250k Money spent locally
Stage 3: calculation Avoided landfill tax: £ 3,600 Carbon savings £ 1,413 Reduced env. impacts landfill £ 750 Savings to families in need £ 138,705 Improved human capital £ 132,000 Benefits to individuals £ 24,750
Stage 3: calculation Benefits to Local Authorities £69,600 Benefits to Local citizens and communities £164,205 Wider benefits (national and global citizens) £67,413 Cost of scheme is covered with grants and with revenue from sales of reused material. The total public investment in the Bulky Waste collection programme amounts to £185,000 (165k contract / 20k grants)
Stage 4: Each public £ invested scheme has generated: • £0.37 of added value to LA’s • £ 0.88 of added value to Local citizens and communities • £ 0.36 of added value to national and global citizens Total £1.61 per public £ invested SROI 1.61 : 1
Stage 4: Previously council would pay £110,000 to take all bulky waste to landfill (no additional benefits created). Value per additional investment of £56,710: • £1.23 to LA’s • £ 2.9 to local citizens and communities • £ 1.19 to national and global citizens Total: £5.32 per additional public £ invested SROI: 5.32 : 1
£ is only part of the story (Non-monetised): Increased environmental awareness. Reduced environmental impact at source, positive impact on local economy from 33 jobs supported by scheme and about £250,000 income spent locally. stronger community cohesion through integration of socially disadvantaged people with more than 600 people taking part in events, increased well-being to families, improved well-being to individuals volunteering, innovation, replication potential
Seeing half the picture Social enterprises, third sector orgs
Seeing the full picture Social enterprises, third sector orgs Public service contracts
The problem • Efficiency agenda • Focus on cash-able savings • Service specifications focus on: • Activities • Outcomes • Unit cost becomes driving force
Commissioner & service user priorities Community strategy & Corporate priorities National outcome frameworks Sustainable Commissioning outcomes framework
Outcomes of the tenderprocess • Consortium of 3 medium-sized locally based 3rd sector providers • Not cheapest • Commitments to: • involve the wider community through use of volunteers • Co-production - peer led support and education initiatives and time-banking • Bulk buying of catering supplies from local sources • Recycling, walking and cycling initiatives with service users and staff • Key point: This result was achieved not just because better skills of third sector providers, but because they could use them…
Further information • eva.neitzert@neweconomics.org • www.neweconomics.org.uk Measuring Value: A guide to Social Return on Investment (2008)