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E-Learning Quality: What is the European Perspective?. Piraeus, 2004-11-26 Dr. Jan M. Pawlowski. E-Learning in Europe: Dimensions of Diversity. Cultural Diversity Different Educational Leitmotivs (Nagel 2004)
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E-Learning Quality:What is the European Perspective? Piraeus, 2004-11-26 Dr. Jan M. Pawlowski
E-Learning in Europe: Dimensions of Diversity • Cultural Diversity Different Educational Leitmotivs (Nagel 2004) • Scandinavian Countries: Students are viewed as young citizens, education is the obligation of the state • In Anglo-Saxon countries students are viewed as customers and investors, education becomes a more individual duty • In southern Europe students are seen as family members, education is a family matter Educational Systems Different School Systems (Duration, Preferred Learning Mode, etc.) Vocational Education University Education Learning Infrastructures Different Platforms Different Tools Different Technologies Different Access Possibilities [Thanks to Ulf Ehlers, University of Duisburg-Essen] 2004-11-26, Slide 1.2 European Quality
European Diversity • Educational system (education vs. training) • Cultural, religious, social background • Language, Dialects • Pedagogical, didactical tradition and practice • Different concepts of Quality • Not a single standard, but an adaptable framework • One standard, many profiles • Country-specific • Sector-specific • Organization-specific Quality research as a role model for transcontinental cooperation 2004-11-26, Slide 1.3 European Quality
http://www.asia-elearning.net/content/relatedInfo/report/elearning-trend-2002-overview.pdfhttp://www.asia-elearning.net/content/relatedInfo/report/elearning-trend-2002-overview.pdf E-Learning Asia – Organisationen (Auswahl) 2004-11-26, Slide 1.4 European Quality
Potentials New Markets High potential of users Technology acceptance Parallels between European and Asian market Barriers Language barriers Cultural barriers Market access Investment cost Case: E-Learning in Europe and Asia The situation • Variety of cultures • Competition on the global (education market) • Openness towards innovations • Increasing cooperation (e.g., free trade) 2004-11-26, Slide 1.5 European Quality
State of the Art: • Extended Process Model • PAS 1032-1 • Harmonized QM Model • State of the Art: • Collection & Analysis of Quality Approaches • Conceptual Model • State of the Art: • Description Scheme • Process Model • FCD 19796-1 DIN ISO European QualityObservatory CEN/ISSS • New Items: • ISO 19796-1 Profiles • Learning Ressource Transparency • Conceptual Model Europe within Quality Standardization 2004-11-26, Slide 1.6 European Quality
CEN/ISSS Workshop Learning Technologies Providing European best-practice approaches for E-Learning Quality using ISO 19796-1 • Criteria for good practice, e.g. • Consensus • Successful implementations • Testimonials • Guideline to adapt quality approaches Learning Resource Transparency • Standardized Learning Resource Information • Information for • Learners • Decision Makers • Customers • Study on Decision Process • Decision attributes Conceptual Model for the comparison and analysis of quality approaches 2004-11-26, Slide 1.7 European Quality
Future Directions • Transcontinental cooperation as a critical success factor on the global market • Standardization and Quality can become a role model • Import and Export of values, strategies, concepts, and models • Common innovations as synergy effects from intercultural work 2004-11-26, Slide 1.8 European Quality
Contact http://wip.wi-inf.uni-essen.de jan.pawlowski@icb.uni-essen.de ++49 (0) 201 1834061 2004-11-26, Slide 1.9 European Quality
References: Standards • DIN Workshop „Quality and Standardization“ • Process-Model, Description Model • http://www.beuth.de/sc/pas1032-1 • CEN/ISSS Workshop Learning Technologies • European Process Description Model • http://www.cenorm.be/isss/cwa_download_area/cwa14644.pdf • ISO/IEC JTC1 SC36 • Generic Description Model • http://jtc1sc36.org/ 2004-11-26, Slide 1.10 European Quality