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Web 2.0, Tagging, Search engines, RawSugar. Frank Smadja RawSugar May 2006. What is Web 2.0. Tim O’Reilly :
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Web 2.0, Tagging, Search engines, RawSugar Frank Smadja RawSugar May 2006 RawSugar
What is Web 2.0 Tim O’Reilly: Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences. http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html RawSugar
What is Web 2.0? Social Web – “Wisdom of Crowds” • Users are publishers • Network effect – SHARE - • e.g: blogger.com, flickr, youtube, del.icio.us, tadalist.com, i4giveu.com, Technology: • Software delivery: Hours, Users are testers • AJAX (more later) • E.g.: 30Boxes, Writely, Google Calendar Business model: • Free for users, Paid Advertisements • Share revenues with users • E.g., Google adsense, simpy, RawSugar • Pageviews => $$$$ RawSugar
Social Web – Wisdom of Crowds • diversity of opinion • independence of members from one another • decentralization and • a good method for aggregating opinions Show: Diggamazon.comYahoo! Movies RawSugar
What is Tagging? From Gary Larson RawSugar
Tagging Example RawSugar
Before Tagging: Classification • Too hard to classify • Too expensive • Not scalable • Yahoo! directory • Dmoz • Semantic Web RawSugar
Categorization is hard!! Object worth remembering (article, image…) Multiple concepts activated Choose ONE of the activated concepts. Categorize it! Analysis-Paralysis! From Rashmi Sinha RawSugar
Tagging is simpler Object worth remembering (article, image…) Multiple concepts are activated Tag it! Note all concepts From Rashmi Sinha RawSugar
The Personal to the Social From Rashmi Sinha RawSugar
Tagging is a reality • Bookmarkers tag: • Delicious, Rawsugar, Shadows, Simpy, Blinklist, … • Bloggers tag: • 27 million blogs, doubles every 6 months • 1/3rd of blog posts now use tags (or categories) • Many more: • BBC – news site • News - Digg • YouTube - Video • Flickr, photo publishing and tagging • Enterprise? Museums? Cell phones? Most user generated content is tagged ! RawSugar
What Tagging is NOT • NOT: Generous and altruistic people classifying the Web for the sake of the community • NOT: Smart software automatically classifying Web pages and tagging them • NOT: A collaborative way to classify the web into a growing giant ontology (folksonomy) RawSugar
So why do People Tag? • Recovery/sharing of personal information: • Bookmarks • Photos • Videos, etc. • Increased traffic and findability • Bloggers • Social reward • Advertisement $ Tagging brings value to the tagger RawSugar
Why is Tagging successful? • Tagging is free • Tagging is easy • Tagging brings value [Marlow, Naaman, Boyd & Davis2006] RawSugar
RawSugar • Covers the last mile of search • Provides Guided Search on tagged pages • Publish guided search • Provide guided search to your site, Blog • Get more traffic • Receive advertising revenues! Search and Explore • Navigate by topics, people, directories • Find Experts RawSugar
Nothing to eat here! RawSugar
Still no food here ! RawSugar
Bingo ! RawSugar
What’s Great What’s not Great ? • Great: • You know what you’re looking for: • “Zibibbo restaurant” - • Not so great: • You’re hungry ! • You want to browse - Discover information, explore. • You want to know what is popular (“restaurants, digital camera, Java Tutorial, Free Games, etc.”) RawSugar
State of the art:The Last Mile of Search • 83% unhappy with search results (WSJ survey) • Most searches point to a list of content websites and directories • Navigation of these sites is cumbersome and tedious • Google 2 steps approach: • Search “restaurants” • While (true) { explore guide; } • Change the query and Repeat “The last mile of search” Examples: Digital Camera Palo Alto bike Daily Kos Sprol dot Com RawSugar
Where is the last mile? Google stops here: Human Knowledge: • Small and mid-size websites and blogs • Content is organized by human and manually: • Categorization • recommendations • Poor search and navigation • Each directory is an island of information and does not connect to related directories RawSugar
What’s Missing?Browsing with Facets “Easy to discover information without prior knowledge of collection contents “ Faceted Search Paradigm Not new: • Library systems: “American history”, “Shakespeare”, etc. • Search Engines: Endeca, Shopping.com, Yahoo! Directories, Dmoz, etc. • Google/MSN/Yahoo! Local Search - Browse by Location - • Current uses: E-Commerce Problems: • Maintained by humans – Expensive • Rely on a world order – Brittle • Facets use a controlled vocabulary – Not easy to define. => Not Scalable RawSugar
Amazon – Faceted Search Search for Tel Aviv RawSugar
Shopping.com Faceted Search Search for Tel Aviv RawSugar
RawSugar Faceted Search RawSugar Refine your search
RawSugar Faceted Search Juniorbonner on del.icio.us vs. Juniorbonner on RawSugar RawSugar
RawSugar Into the Last Mile RawSugar RawSugar inside
RawSugar Into the Last Mile RawSugar RawSugar inside
RawSugar Faceted Search in the last mile Daily Kos Blog Search for Iran on RawSugar RawSugar
RawSugar Technology RawSugar
Problem 1:Searching the TagSpace How would You tag this? How would You search For it? Tags: Ikura, Uni, Ebi, Sushi, Nigiri, Japanese food, lunch in Tokyo, Ezobafun-uni, Kitamurashiuni, Murasakiuni, Akazaebi, Tenagaebi, etc. RawSugar
Problem 2: Exploring the TagSpace Locations Restaurant Type morphology Not a restaurant! RawSugar
Problem 3: Exploring the TagSpace Not usable ! RawSugar
RawSugar – Tag HierarchyGuided Navigation Food groups Origins groups Locations groups RawSugar
RawSugar Tag Hierarchy • Key idea: Some users (4%) define tag hierarchies – (food>sushi, european>spanish, …) • We mine this tag space to learn simple tag-relations (ISA relations and RELATED) using statistics. • At search time: We apply this learned knowledge to group tags from results. RawSugar
RawSugar –Guided Search Combining Hierarchy Fragments User 3 User 1 food europe cooking recipes UK Scotland User4 Edinburgh Spain Asian Chinese Italy Thai User 2 User 5 food Southwest vegetarian California Sushi Bay Area San Francisco Texas RawSugar
RawSugar: Mining and Clustering • Related tags: Tags that are related – (collocations, synonymy, antinomy, ISA, HASA, …) • Related pages: Pages tagged similarly • Related people: People with similar interests Tags sailing Cycling group Pages RawSugar TagSpace People RawSugar
Related work Rashmi Sinha: “Tag Sorting: Another tool in an information architect's toolbox” http://www.rashmisinha.com/archives/05_02/tag-sorting.html Emanuele Quintarelli: “Hierarchical taxonomies from flat tag spaces” http://www.infospaces.it/wordpress/topics/information-architecture/91 Paul Heyman (Stanford): “Tag Hierarchies” http://i.stanford.edu/~heymann/taghierarchy.html Brooks, Montanez, University of San Francisco: “Improved Annotation of the Blogosphere via Autotagging and Hierarchical Clustering ” http://www.cs.usfca.edu/~brooks/papers/brooks-montanez-www06.pdf Siderean fac.etio.us: “Faceted search on delicious tags” http://www.siderean.com/delicious/facetious.jsp Marti Hearst: “Clustering vs. Faceted Search” http://bailando.sims.berkeley.edu/papers/cacm06.pdf And more … RawSugar
Conclusion Questions? RawSugar
Backup Technology Slides RawSugar
What should we do?Smart Backend – Easy Tagging • “Tag Relations improve searchability and exploration.” • Similar tags: • Spelling and morphology: macos<->mac_os<->mac os; tagging <-> tags <->tagged, • Synonyms: macos <-> tiger; films <-> movies; new york <-> nyc; • Related: cooking <-> recipes, software development <-> programming, • Tag groups or subtags: • Location -> san francisco, london, new york, etc. • Food -> sushi, sashimi, pizza, etc. • Programming -> html, java, css, etc. Goal : Discover them by Mining the tag space RawSugar
What should we do?Smart Backend – Friendly Frontend • Backend should not dictate Frontend (Patrick Schmitz, Berkeley/Yahoo!) • Smart processing is done by the backend under the hood. • Tagging should be as effortless as possible, assisted but not automatic. Fight Analysis-Paralysis (Rashmi Sinha) • Systems should be built to incite people to tag. Bring Value to the tagger RawSugar
What is Missing?Tag relations • “Tag Relations improve searchability and exploration.” • Similar tags: • Spelling and morphology: macos<->mac_os<->mac os; tagging <-> tags <->tagged, • Synonyms: macos <-> tiger; films <-> movies; new york <-> nyc; • Related: cooking <-> recipes, software development <-> programming, • Tag groups or subtags: • Location -> san francisco, london, new york, etc. • Food -> sushi, sashimi, pizza, etc. • Programming -> html, java, css, etc. Goal : Discover them by Mining the tag space RawSugar
Flickr – Clusters RawSugar
Some good Clusters found RawSugar
Dmoz – World Order RawSugar
Dmoz – World Order RawSugar
Recommendations: dpreview RawSugar