1 / 10

Mastering Business Communication: Written vs. Electronic Messages

Learn the advantages and disadvantages of written messages, a three-step process for crafting effective messages, determining vocabulary levels, and developing impactful internet-based messages. Explore key strategies to enhance communication efficiency.

rlin
Download Presentation

Mastering Business Communication: Written vs. Electronic Messages

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chapter 5 Print and Electronic Messages

  2. Learning Objective 1 Identify the advantages and disadvantages of written messages.

  3. Advantages of Written Messages • May be a permanent record • May be reread and studied • May be revised and edited • May have legal value

  4. Disadvantages of Written Messages • May be transmitted slowly • May be viewed as more formal • May not provide quick and thorough feedback due to lack of nonverbal cues and distance between sender and receiver • May require storage

  5. Learning Objective 2 Use a three-step process to develop effective business messages.

  6. Three-Step Process • Plan the message • Draft the message • Finalize the message

  7. Learning Objective 3 Describe how to determine the vocabulary level of business messages.

  8. Determining Vocabulary Level • Readability formulas and grammar checkers can assist in determining the vocabulary level. • Eighth- to twelfth-grade level will communicate clearly to most readers.

  9. Learning Objective 4 Explain how to develop effective Internet-based messages.

  10. Effective Internet-Based Messages Develop using the same three step process: • Planning • Drafting • Finalizing

More Related