LEADERSHIP IN THE 21 ST CENTURY Has Calgary Lost Its Way?

1. LEADERSHIP IN THE 21ST CENTURY Has Calgary Lost Its Way? The Rotary Club of Calgary – June 2nd, 2009 Bill Walsh - FutureMark Strategies Inc.

2. AS WILL ROGERS WOULD SAY • “If You Get To Thinking You’re A Person Of Some Influence – Try Ordering Somebody Else’s Dog Around!”

3. TODAY ….. • I’m Here To Talk About More Than Rotary • The World Is In An Economic Crisis • Globalization Is Real • Organizational Models Are Changing • The status quo is not an option • AND ….. Calgary – has it lost its way

4. OR – TO PUT IT ANOTHER WAY The world ain’t what it used to be .....

5. PICK UP ANY NEWSPAPER ….. • Don’t Take My Word For It • Here’s What Others • Are Saying …..

6. LEE IACOCCA ….. • His Latest Book • “Where Have All The Leaders Gone?” • Published April, 2007

7. LEE IACOCCA ….. • “Am I the only gut in the country who’s fed up with what’s happening?” • “We’ve got a bunch of clueless bozos steering our ship of state right over a cliff, we've got corporate gangsters stealing us blind etc. etc.” • “Stay the course? You’ve got to be kidding ….. Throw the bums out!”

8. ORGANIZATION MODELS ARE CHANGING THE TIPPING POINT – MALCOLM GLADWELL The magic moment when an idea, trend, or social behavior crosses a threshold, tips & spreads like wildfire THE WORLD IS FLAT – THOMAS L. FRIEDMAN Convergence of technology & events has resulted in the globalization of the world of commerce WIKINOMICS – DON TAPSCOTT Mass collaboration is one of the most profound shifts transforming business & society in the 21st century

9. SOME ICONS MAY NOT SURVIVE • General Motors – Ford – Chrysler • Air Canada • Newspapers - Magazines • Domestic TV Networks • IT’S LIKE TRYING TO TURN AN OCEANLINER AROUND BEFORE IT HITS THE ROCKS

10. CONDOLEEZA RICE ….. “The Private Sector Is Very Much Under Attack These Days, As Is The Very Notion That The Private Sector Can Lead To A Better And More Prosperous World.”

11. THE WORLD NEEDS ROTARY….. • The Four Way Test • Of the things we think, say or do • Is It The TRUTH? • Is It FAIR To All Concerned? • Will It Build GOODWILL and better FRIENDSHIPS? • Will It Be BENEFICIAL To All Concerned?

12. R.I. PP – CLIFF DOCTERMAN ….. The Future Of Rotary ….. “Rotary was founded on the belief that business and professional persons must be honest, ethical and responsible individuals” “Rotarians should deliver a code of ethics to be hung on the walls of every CEO –every Government office - and every elected person in the country!”

13. MISSING IN ACTION ….. • “At A Time When Calgary’s Representation In Ottawa Has Never Been Stronger – Our Interests Are Being Ignored.” • Taxation Of Income Trusts • Environmental Policies • Support For The Energy Industry • Where Is Our Leadership In Ottawa?

14. CHARLES FRANK ….. • Calgary Herald Columnist – • Quoting Wilf Gobert • “The Stelmach Government’s Decision • To Adopt The New Royalty Framework • Was The Worst Decision In The • Economic History Of The Province”

15. WHAT IS ALBERTA DOING? ….. • Its Making Policy Behind Closed Doors – In Edmonton • And We All Know That • “Top Down” • Don’t Work!

16. FOR EXAMPLE ….. • DIVERSIFICATION • “The Industry Hasn't done well – The Model Hasn’t Worked – Someone Has To Come Up With A Way To Think Outside The Box” • Michael Dobrega – CEO – OMERS

17. SO WHAT DOES ALBERTA DO? • Alberta Advanced Education And Technology • Produces A Technology Commercialization Plan • Disbands University Technologies Inc. • Reorganizes Calgary Technologies Inc. • Invents Innovate Calgary • It Makes Decisions Without Community & Stakeholder Involvement!

18. THE REALITY IS ….. • “If You Don’t Grow The Great Ideas They Will Leave. They Are Very Mobile – They Will Go To The US Or Europe!” • Gregory Smith, President, Venture Capital Assoc.

19. NOT-FOR-PROFITS NEED HELP….. • “Between 10,000 and 12,000 of Canada’s non-profit organizations will fall victim to the current economic downturn.” • CanWest Global – Ottawa

20. CALGARY HERALD EDITORIAL ….. • Ideas To Pull City Hall Out Of A Rut • “ Calgary Needs Vision And Leadership To Develop It’s True Potential As An Even Greater City”

21. GLOBAL TELEVISION ….. • Special Series: “Waste Watchers” • Recreational Facilities – Privatize to Save $$$ • Waste Management – Contract Out To Save $$$ • Capital Expenditures – P3 Partnerships Save $$$ • EnMax - Privatize – Establish A Heritage Fund • Stop Taxpayers Subsidizing Consumers • LET’S PUT CALGARY ON A FINANCIAL DIET

22. DON BRAID ….. • “S.W. Ring Road Tab May Hit $1.5 B • Tsuu T’ina Offered Nearly $500M Benefit In Secret Deal” • 1960 Herald Headline – “$5 million Ring Road System Set For Calgary” • Where Was Our Leadership?

23. WHERE ARE THE LEADERS? • “Our City Is Like A Rudderless Ship!” • My Barber - Pauline • “Are These The Right People To Lead Us Out Of The Wilderness?” • Charles Frank

24. AS WILL ROGERS WOULD SAY • “It’s A Good Thing We Don’t Get All The Government We Pay For!”

25. WHERE IS THE VOICE OF BUSINESS? • To Champion Their Own Cause • To Demand Integrity & Honour • To Denounce Greed & Corruption • To Lead In Finding Community Solutions • To Provide Leadership To Calgary

26. BACK TO LEE IACOCCA ….. • “I’m Not Trying To Be The Voice Of Doom Here – I’m Speaking Out Because I have Hope …..” • “You Don’t Get Anywhere By Sitting On The Sidelines Waiting For Someone Else To Take Action …..”

27. WHERE ARE THE LEADERS? • “LET’S TELL ‘EM ALL” • “WE’VE HAD ENOUGH!”

28. THE CURRENT REALITY IS ….. • CALGARY HAS LOST ITS WAY • Council Can’t Seem To Get Along • The Bureaucracy Seems Out Of Control • Continuous Conflict With The Province • No Apparent Influence in Ottawa • Not-For-Profit Sector Needs Support • Private Sector Doesn’t Seem To Care

29. THE TRUTH IS ….. WE HAVE A LEADERSHIP CRISIS!

30. WILL ROGERS SAID ….. “When You’re Riding Out In Front Of The Herd – You’d Better Look Back Once In A While To Make Sure They’re Still Following!”

31. WE’VE HAD SOME GREAT LEADERS • SIR JOHN A MACDONALD • Under his leadership, Canada expanded from four small provinces to extend from sea to sea to sea. Macdonald's National Policy also brought a tariff to protect Canadian industry and a transcontinental railway, in 1885, to connect the nation. • ABRAHAM LINCOLN • “Fourscore and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men are created equal” • WINSTON CHURCHILL • “We shall defend our island, whatever the cost may be, we shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender”

32. GREAT LEADERS OF YESTERDAY … JOHN F KENNEDY "We choose to go to the Moon in this decade and do the other things, not because they are easy, but because they are hard.“ MARTIN LUTHER KING JR. “I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character “ PETER LOUGHEED “Our purpose is not merely a victory at the poles, we are concerned with the use we are going to make of the victory.” Upon introducing the 12 guideposts in 1966 which were to form the basis of PC Party Platform & ultimately their legislative programs THESE LEADERS HAD A VISION!

33. AND LEADERS LIKE THESE ..… DOC – BJ – DON SEAMAN HARLEY HOTCHKISS ALVIN LIBIN BUD McCAIG DICK HASKANE RON SOUTHERN JIM GRAY HELPED TO BUILD TODAY’S CALGARY

34. WHAT IS LEADERSHIP? ….. “Leadership Should Not Be Confused With Status – Power – Or Official Authority. Effective Leadership Focuses On - Vision – Values – Crossing Boundaries –Thinking About The Future –The Challenges Of Constant Renewal - Inspiring & Raising Trust” John Gardner – Legendary Public Sector Leader

35. SOME HAVE SURVIVED ….. • Encyclopedia Britannica • Reinvented Itself - Profitable • Sell Distilled Knowledge • Consumers Report • 8.5 Million Subscribers – $250 MM Revenue • No Advertisers - They Sell Trust • THEY HAD LEADERSHIP!

36. SOME HAVE CHANGED ….. There Are Some great Examples Of Leadership In Our Community

37. COMMITTEE TO END HOMELESSNESS ….. • 29 Business & Community Leaders • 10 year Plan Is A Fundamental Shift • Goal – Not To Manage It – But To End It • 12 Month Initiative To Develop A Plan • Handed It Off For Implementation • Rotarians Were Involved

38. THE CALGARY FOUNDATION ….. • 2007 - 2008 • $327 Million Funds Under Administration • $33 Million Granted To 665 Charities • 78 New Funds Established - $43 Million • Launched “Vital Signs” • Rotarians Were Involved

39. THE CALGARY STAMPEDE ….. • 15 Years Ago The Stampede Was Lost • A Strategic Planning Process Was Initiated • A Collaborative Plan Was Launched • A Great Calgary Success Story • $300M Invested In Infrastructure • Profitable And Continuing To Grow • Rotary Leadership–Every Step

40. ROTARY CLUB OF CALGARY ….. • Alarm Bells Rang - Club Lost 30 Members • The “Vision Gang” was created • Identified Issues – Developed Solutions • Over 25% (75) Members Involved • Membership Agreed – Change Was Needed • The Long Range Plan Was Launched • POSITIVE CHANGE IS HAPPENING!

41. OUR OUTCOME MAP

42. OUR CONSULTANT DAVID FORREST ….. RECENT OUTCOME MAP ASSIGNMENTS CPR – Railway Of The Future Conoco Phillips – Climate Change Strategy York Health Region – Improving Delivery Canadian Water Network – Future Vision HELPING TO RETHINK THE FUTURE

43. TO CHANGE WE MUST ….. • Commit to a Planning Process • Start With The End-in-mind (VISION) • Understand Where you are • Involve Your Stakeholders • Stay with it – Complete The Plan • Ensure Future Leaders Are Committed • THERE ARE NO SHORTCUTS!

44. SO ….. WHAT’S NEXT FOR CALGARY?

45. 1988 – AFTER THE OLYMPICS ….. • Calgary…into the 21st Century • Calgarians were engaged • A Strategic Planning Process was Initiated • A Visionary Plan was Produced • An Implementation Strategy Developed

46. IT HAD A GREAT VISION ….. • Renowned For Our Quality Of Life • A Dynamic and Exciting City • Well Positioned To Compete Globally • Host – Consultant – Educator To The World • Responsive To The Needs Of Its People

47. EXCITING AND CHALLENGING GOALS • Strengthen & Expand Our Economic Base • Communicate & Work With Government • Strengthen Our Transportation System • Diversify - Find New Economic Drivers • Increase Capital Availability • Enhance Our Enviable Quality Of Life

48. WHY DID CAL-21 FAIL? • Weak Leadership • No Commitment • TODAY ….. • Calgary Is Still Talking • About The Same Goals

49. A TALE OF TWO CITIES ….. PHOENIX - A CITY THAT WORKS GREATER PHOENIX ECONOMIC COUNCIL 18 Member Communities Plus The Region 36 Private Sector Board Members Over 140 Private Sector Investors Community Collaboration Continuously Achieving Its Goals!

50. WHAT’S THE SECRET? In Phoenix ….. The Private Sector Gets involved – Because “They Don’t Trust Government To Get The Job Done!”