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Learn how to work effectively with Subject Matter Experts in designing operational language courses. This study group will highlight the importance of SMEs and ways to optimize your working relationship with them for course success.
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BUREAU FOR INTERNATIONAL LANGUAGE COORDINATION • BILC CONFERENCE – BRUGES, BELGIUM. 4-9 May 2014 • SG# 3 - Working effectively with SMEs (Subject Matter Experts) • An essential step in designing and developing operational language courses requires coordination with SMEs. • This SG should discuss the importance of SMEs and how SMEs can contribute to the success of an operational language course. • Finally, the SG should describe ways to optimise the working relationship with SMEs. • Study Group Members: • Australia ~ Fiona Curtis • Austria ~ Josef Ernst • Azerbaijan ~ Azad Alakbarov • Bulgaria ~ Trayko Stoykov • France ~ Hélène Mourey • Finland ~ Annastina Reims • Germany ~ Gesche Susanna Sutter • Macedonia ~ Toni Zizajkovski • Mauritania ~ Mohamed Lemine Sid Abdoullah • Poland ~ Agnieszka Burda, • Sweden ~ Stephen Henly, • United Kingdom ~ Jeremy Nowers
SMEs ~ A cautionary Tale http://www.youtube.com/watch?v=2TookjqAqF4 http://en.wikipedia.org/wiki/David_Nutt
Change in, or review of operations triggers a perceived training need Delivery /
SME input SME input SME input Delivery / SME input SME input
Use of An SME in the Course Design Phase ~ Top Tips! • Give clear expectations for the scope & role of SME in the project • Conduct an audit of all available material for possible exploitation • Conduct mutual visits to see training in action – 2-way process • Cover any safety points – KTPs, KLPs – to consider? • Produce list of necessary terminology & real-world jargon • Creation of effective & authentic assessment strategy • In keeping with national cse design protocols • Official approval, as per national protocols
Use of An SME in the Delivery & Evaluation Phases ~ Top Tips! • Give clear expectations for the scope & role of SME in these phases • To be on hand to monitor and advise • To team / tandem teach where possible • To use authentic materials in classroom situation • To use real-world simulations / trg situations, where available • Put emphasis on the correct use of the specialist language in context • To adhere to an effective assessment strategy • To feed in ‘Lessons Learned’
Challenges • Availability & Continuity of SME • Availability & Continuity of funding • Language barrier • Personality • Striking the right balance between language & technical content • Civ / Mil • Cultural background of students
Areas to Consider • Set out clearly who has primacy at each phase • Maintain mutual respect and trust • Be open to negotiation • Make the SME feel valued • Consider the physical work-place set-up • Consider use of NS SME – international co-operation required • Frequency of debriefs etc • What does success look like?
ZZZZzzzzzzzzzzzzzzzzzzzz Beer O’clock? When do we finish this? OMG! Why won’t he stop talking?!