Welcome to “Innovative and Successful Initiatives at MDOT”

1. Welcome to “Innovative and Successful Initiatives at MDOT”

2. MDOT – The Secretary’s Office Judy Slater, Director, Office of Human Resources As your host organization for this conference, our goal for this session is to provide you with a taste of our recent innovations and successes. We are not presenting in a typical workshop format but rather providing you with our ‘Story of Success’ as highlighted by our diversified presenters. Our ‘Story of Success’ begins with…

3. MDOT – The Secretary’s Office Judy Slater, Director Office of Human Resources

4. of Transportation is a The Maryland Department customer-driven leader that delivers safe, sustainable, The Maryland Department of Transportation is a customer-driven leader that delivers safe, sustainable, intelligent, and exceptional transportation solutions in order to connect our customers to life’s opportunities. intelligent, and exceptional transportation solutions in customers to life’s opportunities. order to connect our

5. Performance Management System

6. USE RESOURCES WISELYtangible result #2

7. Employee Engagement

8. Employee Engagement Survey Results CY2017 63% - Positive MDOT work environment 38% - Feel somewhat valued at work 21% - Feel frequently valued at work

9. Employee Engagement Survey – Employee Concerns and Resolution Training and Development Opportunities MDOT University Procurement Academy Tuition Assistance programs Standardize Policies and Procedures Culture of Recognition Branding: new MDOT logo Branding: 1MDOT culture Improve Communication Social Media

10. Employee Turnover

11. Use Resources Wisely Employee Turnover Rate 1.5%

12. Use Resources Wisely Employee Turnover Rate

13. Use Resources Wisely Employee Turnover Rate

14. Time to Fill Vacancies

15. Use Resources Wisely Time to Fill Vacancies

16. Use Resources Wisely Time to Fill Vacancies

17. Agile HR

18. Definition of Agile HR Agile HR moves at the speed of business, understanding the pulse of the marketplace, and uses these insights to inform decision-making and process and policy improvements to advance the organization as a whole.

19. MDOT Commitment Statement To our current and future MDOT employees and partners, HR is a strategic advisor, trusted partner and reliable service provider that establishes and clearly communicates policies and practices to promote flexibility and efficiency across the organization, allowing MDOT to actively compete in the marketplace. MDOT HR is a critical component to furthering the One MDOT mission, empowering current and future employees, and all Maryland residents, businesses, and visitors.

20. Six Guiding Principles of MDOT Agile HR Work with leadership to develop and plan our workforce Accurately and truthfully measure and share performance Openly listen to all opinions and value them, especially those we may not wish to hear

21. Six Guiding Principles of MDOT Agile HR Be a strategic business partner and trusted advisor Provide excellent customer service both internally and externally Continually assess processes and policies to establish best practices

22. Moving the Needle MDOT HR Alignment Session #2 – July 2017

23. Action Team Progress Reports MDOT HR Alignment Session #2 – July 2017

24. Agile HR Initiatives and Successes • Mapping HR processes • Streamline/eliminate forms • Share Point • Redesign employment home page • Career Pathing

25. Agile HR Initiatives and Successes • Reduce time to fill vacancies • Centralized recruiting • FMTs, CAs, Procurement • New cloud-based HRIS system

26. MDOT – State Highway Administration Jay Kozak, SHRM – SCP HR Manager, Office of Human Resources “Where we were – Where we are – Where we are going.”

27. Maryland Transportation Authority Tonya J. Morant, PHR, SHRM –CP Director, Human Resources andWorkforce Development

28. MDOT – The Secretary’s Office Josie Pullen, Deputy Director Office of Human Resources

29. Employee Engagement

30. Increase Opportunities for Training and Professional Development • Tuition Assistance Programs • MDOT Tuition Reimbursement Program • No Cost, No Debt College Program • Governor Hogan SmartWork Student Loan Repayment Plan • MPEC Student Loan Repayment Program • FOP Student Loan Repayment Program

31. MDOT No Cost, No Debt College Program Why did we do it? • Employee development and learning • Career Advancement • Retention and morale • Recruitment tool • Expansion upon the MDTA initiative for all MDOT employees

32. MDOT No Cost, No Debt College Program How is it administered? • Available through the MDOT University (LMS) site • Active hyperlink that takes employees directly to the University landing pages • Active link that provides the employee the name of their program coordinator

33. MDOT College Program No Cost, No Debt 40% - MTA 16% - SHA 14% - MDTA 13% - MVA 12% - TSO 4% - MPA 1% - MAA 1st quarter 2019 Enrollment

34. MDOT- Maryland Aviation Admin MD Department of Transportation MDOT- Maryland Port Admin MDOT- Maryland Transit Admin Maryland Transportation Authority MDOT- Maryland Motor Vehicle Ad MDOT- State Highway Admin

37. SmartWork Student Loan Repayment Plan Executive Order by Governor Hogan Applies to hard-to-hire/retain positions Up to $20,000 Student Loan repayment Reimbursement pro-rated based upon years of service beginning January 1, 2019 Current debt as of January 1, 2019 For eligible employee or child

38. Thank you!