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Use of SW-CMM in PSH

Use of SW-CMM in PSH. Version 3.0 2003.9.25 . Index. Company introduction SPI activities CMM benefits and results Next step. Company profile. Founded in: December, 1992 Capital: 100,000,000 Japanese Yen Sales volume:320,000,000 Japanese Yen(2002) Title: key software company

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Use of SW-CMM in PSH

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  1. Use of SW-CMM in PSH Version 3.0 2003.9.25

  2. Index • Company introduction • SPI activities • CMM benefits and results • Next step

  3. Company profile • Founded in: December, 1992 • Capital: 100,000,000 Japanese Yen • Sales volume:320,000,000 Japanese Yen(2002) • Title: key software company Shanghai advanced technology company

  4. Our company – products (1) • Comprehensive service and full support based on customer needsSystem development application management system spare parts maintenance management system e-learning management system for work attendance check technical information system receivables/account payable management system Software development e-catalog security information sharing system time server client solution to residence building CAD Gigaview BIP customer Navi scanbox

  5. Our company – products (2) • Network security Internet/intranet Firewall Security Antivirus Maintenance service Sales

  6. Our company – people • A strong development team • 117 staff members(2003) • Above 95% developers are 4 years university graduates • More than 50% developers have Japanese level 1 or level 2 certificate

  7. SPI activities - History • Initial activities • Establishment of QMWG • Set up an independent SQA group • Set up SEPG • Formally initiate assessment activities based on SW-CMM

  8. SPI Activities – Initial activities • Since 1999, under the guidance of PFU, started CMM-based activities • Adopted SPK diagnosis • After 2 sample check, initial level 2 maturity is initially identified

  9. SPI Activities – QMWG • Set up QMWG in Sept. 1999 • Consists of company management and managers from each department • Main responsibilities • Review quality status • Review development plan • Product delivery review meeting • define quality goal • Charters of various plans • Report department activities

  10. SPI Activities – SQA Group • Established full-time SQA group in Sept. 2001 • Check development documents against regulations • Implemented 75 projects in 2 years • 100% since 2002

  11. SPI activities - SEPG • Set up SEPG in Aug. 2002 • Conducted 4 improvement cycle • Process work products: 67 Pieces

  12. SPI activities - Assessment • In Feb. 2002, signed contract with PIA • 2002.3 – 2002. 8, two pre-assessments • 2003.1, informal CBA-IPI • 2003.4, formal CBA-IPI, showed CMM-L3 capability

  13. Results reviewing • Customer satisfaction • Productivity • Quality • Delivery

  14. Results – customer satisfaction • Using “Prime contractor evaluation” • Sine July 2001, prime contractor gave evaluations from 15 aspects • Compare with before SPI: • Highest score Up 13% • Lowest score Up 28% • Average Up 10%

  15. Results – Productivity • Using “Normalized productivity” • Compare with before SPI: • C/C++ UP 3% • VB UP 5% • NOTES UP 65%

  16. Results – Quality (2) • Using “Removal rate” • XX engineering stage removal rate: number ofXX stage defect/ XX stage work product size • Compare with before SPI: • Early stages UP 16% • Coding stage UP 48% • Testing stage DOWN 33%

  17. Results – On-time delivery • Using “Delayed rate” • Delayed rate: number of delayed projects/ total number of project this year • Compare with before SPI • Down 15%

  18. Next step • Institutionalization • Periodic use • Better efficiency • Adoption of most rational processes • Consolidation and adoption of internal SPI proposals • To higher level

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