Official Statistics Dissemination Principles:

1. National Seminar on Developing a Program for the Implementation of the 2008 SNA and Supporting Statistics in Turkey Uğuzhan TÜRKOĞLU10 September2013 Ankara - Turkey

2. Official Statistics Dissemination Principles: Official Statistics Programme; • Determines the basic principles and standards of official statistics • Based on the Statistics Law of Turkey No 5429 • For a 5-year-period ( 2012- 2016 )

3. OfficialStatisticsDisseminationPrinciples: Principles: • Performed by the Publication and Dissemination Board • Obligation for Institutions/Organizations specified in the Programme • Equal and Easy Access: - Simultaneous - Data / metadata on the web free of charge • User Orientedness - Understandable - Satisfy users’ needs - Different ways of presentations for different user groups(Children, woman etc.) • Impartiality - No privilege for any • Transparency - Methodology, time are open to users’ access • Timeliness - National Data Release Calendar

4. Organization of Dissemination and Communication Department Composed of 3 groups. • Dissemination Group • Publication Group • Press Office

5. Dissemination Group • Disseminate statistics to national and international users, • Carry out User Satisfaction Survey, • Prepare User Evaluation Report, • Prepare Calendar for TurkStat Press Releases, • European Statistical Data Support, • National coordination of IMF SDDS (Special DataDissemination Standards), • EDAMİS - Electronic Data Files Administration and Management Information System, • Library Service, • Micro Data Service

6. Publication Group • Determination of standards for publications, • Control of publications in accordance with standards, • Secretariat service for Publication Committie, • Prepare Calendar for TurkStat publications, • Coordination of the content of the web page, • Designing the basics of the web page, • Fallow up the social media, • Fallow up web users, • Preparation of the Statistical Yearbook

7. Press Office • Pressing and printing of several statistical products • Copying services, • Electronic archiving of printed products • Other print office services

8. TURKSTAT INFORMATION SERVICES

9. Dissemination Channels • Internet • Fax • Direct Application • Mail • e-Mail • Telephone Information Line • Teletext Broadcast • Mobile Data Dissemination Service (SMS)

10. Internet • Main dissemination channel • Free of charge • More than 1000 tables • 60 different data categories • All publications as PDF • TurkStat Library via internet • http://www.turkstat.gov.tr

11. User Request Database • Established for user oriented data • A registeration system (subject,date,info about the user ) • http://10.10.29.226:8080/Yyn/init.do

12. User Evaluation Report • Derived from User Request Database • Assessment of efficiency of the information service • Annually • Shared with the staff via intranet

13. TurkStat User Survey • provides us to learn users’ ideas about our Institution and give better service • Via internet Composed of 4 parts • General information (user) • Using status of TurkStat data • Perception and trust (confidentially and statistics) • Evaluation

14. Satisfaction from the Web Page (%)

15. Satisfaction from the Pricing Policy (%)

16. Satisfaction from the Behaviour of Staff (%)

17. Satisfaction from Duration of Reply (%)

18. Future Works • Faster dissemination • Integrated Metadata in dissemination • Improve the web page • More means of dissemination • Call center • Multimedia products • Improve dissemination management • Integrated dissemination management system • Integrate international data dissemination • IDD Inventory (likeEdamis, SDDS etc),

19. THANK YOU Dissemination and Communication Department