Chapter 13 Line Management

1. Chapter 13 Line Management

2. Line Management Does not disturb flight schedule Experienced; good knowledge of aircraft Fast-paced Tasks can vary Organized by Operating aircraft Daily flights Required personnel Single crews Perform all tasks Separate crews Assigned by specific tasks

3. Line Management MCC – coordinates all maintenance All licensed mechanics Ability for quick/accurate responses All aircraft in flight schedule Available for daily flying Identifying/reporting delays and cancellations Flight line activity Home base Outstations Handle deferrals Schedule work at another location Accordance with MEL and CDL Coordination with PP&C

4. MCC MCC – coordinates all maintenance All aircraft in flight schedule Flight line activity Home base Outstations Handle deferrals Schedule work at another location Accordance with MEL and CDL Coordination with PP&C

5. MCC Responsibilities Complete daily checks on designated aircraft Perform transit/turnaround maintenance Coordinate servicing of these aircraft Troubleshoot maintenance problems Schedule repairs Deferrals Coordinate with other departments Assistance with maintenance problems

6. MCC Responsibilities Coordinate with flight operations Schedule impacts Deferrals Functional flight checks Aircraft ferry permits Track airborne aircraft Location Maintenance requirements Status Coordinate maintenance at outstations Other airlines Third-party contractors

7. MCC Responsibilities Collect log pages In-flight engine shutdowns Bird strikes Lightning strikes Emergencies Return from flight Ground interruptions

8. Line Maintenance Arrival at gate Normal services Failure/discrepancy in-flight MCC receives warning from aircrew Review records Troubleshoot problem Could have solution on arrival Minimize downtime Problem addressed by ground crew on arrival Write-up in logbook Sign-off

9. Aircraft Logbook Required by FAA Document maintenance discrepancies Cannot fly without logbook Logbook Total flight hours/cycles Flight crew names/flight number Pilot signs logbook accepting aircraft History of maintenance discrepancies

10. Aircraft Logbook Maintenance write-up Signed off when completed AMT removes log page copy Only copies removed Send to MCC Entered into database Information used by QA, AC, reliability department History of maintenance discrepancies Electronic logbook ACARS utilized for communication Used for sign-off of discrepancy Recorded in MCC and database

11. Ramp/Terminal Operations Flight handling (joint effort) Parking the aircraft Positioning air stairs/ramp Move Passengers Baggage Cargo Servicing Refueling Food/beverages Remove trash Potable water

12. Ramp/Terminal Operations Flight handling (joint effort) Maintenance Checking logbook Talk to aircrew Troubleshoot problems Deferral if needed MEL requirements

13. Ramp/Terminal Operations Flight line (pre-flight) Inspection Exterior safety Exterior preflight inspection Aircraft surfaces Windows Antennas Engines Access panels Emergency exits Cabin safety inspection Flight deck equipment location Flight deck safety scan

14. Ramp/Terminal Operations Flight line (post-flight) Detect obvious discrepancies Less tedious than pre-flight Discrepancies reported to MCC After passengers deplane – shut off Power Batteries External power Oxygen supply

15. Line maintenance Other activities Daily/48-hour checks Overnight/gap in flight schedule Items that are less than “A” check Overnight “A” check Special inspections Modifications

16. Line Station Smaller version of home station Same type of activities Limited personnel/skills Limited parts/supplies Limited facilities Higher deferred maintenance Resources Other airline maintenance Contract maintenance Fly personnel/supplies in

17. Skill Requirements Well qualified Broad based skills Familiar with all fleet aircraft FAA rules/regulations Airline policies/procedures Certified mechanics Airframe Power plant Aircraft systems Certified for sign-off Authorize return-to-service

18. Skill Requirements Well qualified Scheduled/unscheduled maintenance Perform RIIs Conditional inspections Required paperwork Logbook handling Task card handling Engineering orders Repeat items Deferred maintenance