Working in groups

1. Working in groups Dept of IT-CAPE

2. Becoming a team • Forming • Storming • Norming • Performing • Adjourning Dept of IT-CAPE

3. Different types of people • The chair • The plant • The monitor evaluator • The shaper • The team worker • The resource investigator • The complete-finisher • The company worker Dept of IT-CAPE

4. Group performance • Categories • Additive tasks • Compensatory tasks • Disjunctive tasks • Conjunctive tasks Dept of IT-CAPE

5. Decision making • Structured • Unstructured • Some mental obstacles in good decision making • Faculty heuristics • Escalation of commitment • Information overload • Group decision making • Obstacles • Measure to reduce disadvantages in group decision making Dept of IT-CAPE

6. Leadership • Position power • Coercive power • Connection power • Legitimate power • Reward power • Personal power • Expert power • Information power • Referent power Dept of IT-CAPE

7. Leadership styles • Directive autocrat • Permissive autocrat • Directive democrat • Permissive democrat Dept of IT-CAPE

8. Organizational structures • Formal Vs. Informal structures • Hierarchical approach • Staff versus line • Departmentalization • Egoless programming • Chief programmer teams Dept of IT-CAPE

9. Stress • Role ambiguity • Role conflict Dept of IT-CAPE

10. Health and safety • Top-management-safety policy • Delegation of authorities regarding safety must be clear • Job descriptions reg-safety • Deployment of safety officer • Consultation on safety • Adequate budgeting for safety costs Dept of IT-CAPE