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MVTA Wi-Fi Demonstration Project Update

MVTA Wi-Fi Demonstration Project Update. Background. In September 2014-The Board approved public Wi-Fi demonstration project based on MVTA’s Staff recommendations 5 buses serving local and express routes and 2 transit stations (BTS & ETS) were equipped with public Wi-Fi devices

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MVTA Wi-Fi Demonstration Project Update

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  1. MVTA Wi-Fi Demonstration Project Update

  2. Background In September 2014-The Board approved public Wi-Fi demonstration project based on MVTA’s Staff recommendations 5 buses serving local and express routes and 2 transit stations (BTS & ETS) were equipped with public Wi-Fi devices Total requested funds were $7,000, only $6,600 spent

  3. Usage Analysis Collection Period – From February 18, 2014 to March 18, 2014 During the Period – Customer usage of on bus access accounted for 61% and 39% Transit stations for total usage Chart shows that customer’s view on bus Wi-Fi access is a substantial benefit compared to transit station Wi-Fi access

  4. Usage Analysis During period – 14 GB of total internet data used Customers used 8.5 GB on buses and 5.5 GB at transit stations Note: MVTA filters high-bandwidth applications like Netflix, and P2Pfile sharing Chart shows that there’s a significant amount of customer activity on the Wi-Fi access system MVTA’s riders are getting significant benefit when riding a MVTA bus or waiting at a station

  5. Customer Feedback During the duration of the demonstration project, riders provided MVTA’s Customer Service department positive feedback:

  6. Customer Feedback Matt L. “Thank you very much for getting wifi on some of the busses. Will all busses get it eventually? I can get a lot of work done, so is very convenient.” Kevin A. “I'm a regular rider on 465 to the U. I love having WiFi on the bus. I'm hopeful that you will add it to all the buses on this route. It allows me to be productive during my commutes. Thanks for considering this additional service.’

  7. Customer Feedback Lisa. T “I recently rode the 7:20 AM 484 bus from the Eagan Transit Station with WIFI for the first time! Thanks so much for adding that benefit. I look forward to the time when that route regularly has WIFI. It really is a nice feature for those of us commuting into Saint Paul. Thanks again.” MVTA Rider “First, thank you very much for the wifi service - I really like it for sending emails on the way to and from work.”

  8. Next Steps Staff will provide a comprehensive plan at the earliest during April, 2014 Board Meeting Equipping more buses and transit stations with Wi-Fi gear Plan will include Cedar Express and REDLine, among other MVTA local and express routes

  9. Questions or Comments?

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