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Christopher M. Lyon

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Christopher M. Lyon

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    1. Associate Vice Chancellor Human Resources Christopher M. Lyon

    2. Background Military Officer Prosecutor, Labor & Employment Attorney Employment Attorney HR Professional Federal Government Private Industry (AOL, Farmers) K-12 Public Education State Government

    3. Situational Leadership Model

    4. Set Expectations, Coach and Review

    5. 10 Points of Alignment The Big 3: Vision, Mission Statement and Core Values KUMC Strategic Plan KUMC HR Strategic Plan and Action Plans Refined Position Descriptions Annual Performance Plans KUMC Human Resources

    6. Honest and Direct Communication: Numbers dont lie! What does a good job actually look like? Hold yourself (and your team) accountable by: Learning what your customers need, and how quickly they need it Developing metrics or KPIs or SLAs with input and buy-in from (1) your chain of command; and (2) your customers Work with urgency and a sense of purpose to meet all goals and objectives and to deliver needed products or services Data Dashboards and Reports Built on Metrics, KPIs, and/or Service Level Agreements

    7. Irony: The U.S. Armed Forces and Private Industry are Far Ahead of Higher Education With Respect to a Focus on Training and Learning in the Areas of Effective Leadership and Management Leadership and learning are indispensable to each other. John F. Kennedy Dozens of great books, depending on topic: Good to Great The Radical Leap The 5 Dysfunctions of a Team Lincoln on Leadership Its Your Ship Many, many others . . . Business Books

    8. To lead people, walk beside them As for the best leaders, the people do not notice their existence. The next best, the people honor and praise. The next, the people fear; and the next, the people hate When the best leaders work is done the people say, We did it ourselves! Lao-Tsu Our chief want is someone who will inspire us to be what we know we could be. Ralph Waldo Emerson Final Thoughts

    9. Questions?

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