IT 206 EXPERT TUTOR UOPHELP

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2. IT 206 EXPERT TUTOR IT 206 Entire Course IT 206 Week 1 CheckPoint Formatting Issues Consolidate all the sections of the Currency Conversion development documentation: menu selection, requirements, design, and testing. Incorporate any changes recommended by the instructor. Post the assignment as an attachment. • IT 206 Week 1 CheckPoint Formatting Issues • IT 206 Week 1 DQ 1 and DQ 2 • IT 206 Week 2 CheckPoint Knowing Where You Placed Your Document • IT 206 Week 2 Assignment Microsoft Word Exercise • IT 206 Week 3 CheckPoint Simplifying Your Excel Usage • IT 206 Week 3 DQ 1 and DQ 2 • IT 206 Week 4 CheckPoint The Risk of Macros • IT 206 Week 4 Assignment Microsoft Excel Exercise • IT 206 Week 5 CheckPoint Mail Merging • IT 206 Week 5 DQ 1 and DQ 2 • IT 206 Week 6 CheckPointAnalyzing Data • IT 206 Week 6 Assignment Microsoft Access Exercise • IT 206 Week 7 CheckPoint Other Uses for PowerPoint • IT 206 Week 7 DQ 1 and DQ 2 • IT 206 Week 8 CheckPoint Pitfalls to a Presentation • IT 206 Week 8 Assignment Microsoft PowerPoint Exercise • IT 206 Week 9 capstone DQ • IT 206 Week 9 Final Project Common Microsoft Office Errors

3. IT 206 EXPERT TUTOR IT 206 Week 1 DQ 1 and DQ 2 IT 206 week 2 Assignment Microsoft Word Exercise Assignment: MS Word Exercise – Due Day 7 Part I Complete the following tasks by using the Microsoft® Word document provided within Course Materials: Change the document body to left alignment. Correct any header and footer misspellings. Set margins at 1 inch. Wrap text around graphics. Insert page numbers within the header. Replace the existing date with the auto date function. Set the hanging indention for all paragraphs at .25 inch. Create a comment for the introductory paragraph. Change bullet point styles. Create a table of contents using the Table of Contents feature. Part II Read the following scen • Microsoft® Word provides keyboard combinations that can increase a user’s efficiency. How can these shortcuts simplify the support process for Microsoft® Word? For those customers that solely use alternative methods of completing these tasks, how would you introduce these key combinations? • Microsoft® Word provides the ability to set defaults allowing users to customize their style within their document. Explain how you would educate a customer on setting his or her own document style. What strategies would you advise to help the customer avoid common style problems?

4. IT 206 EXPERT TUTOR IT 206 Week 2 CheckPoint Knowing Where You Placed Your Document IT 206 Week 3 CheckPoint Simplifying Your Excel Usage CheckPoint: Simplifying Your Excel® Usage – Due Day 5 Write a 200- to 300-word response that answers the following: Based on the article by Lenning (2005), how is a macro utilized within Microsoft® Excel®? Name various business functions that require the use of a macro. What are possible limitations using macros within Microsoft® Excel® and how would you convey this to a user? • CheckPoint: Knowing Where You Placed Your Document – Due Day 5 • Write a 200- to 300-word response that answers the following: Customers often save their Word documents to unknown folders within their computers. What are some ways to search for recent .doc files using Microsoft® Word? What recommendations would you provide a user to minimize such misplacements? Explain your answer.

5. IT 206 EXPERT TUTOR IT 206 week 3 DQ 1 and DQ 2 IT 206 Week 4 Assignment Microsoft Excel Exercise Assignment: Excel® Exercise – Due Day 7 Complete the following tasks by using the Microsoft® Excel® document provided in Course Materials: Format appropriate cells for currency. Merge title cells. Construct a bar graph using the existing data and provide labels and a legend. Insert a border around data. Freeze the first colu • Discussion Questions – Due Day 2 and 4 • What are some qualitative tools used to analyze data within Microsoft® Excel®? How do these tools assist users with their business decisions? Provide an example from a past or current work experience when the use of these tools would have helped to analyze data in your spreadsheet. How was the data originally analyzed? Explain your answer. • Microsoft® Excel’s versatility allows users to analyze both qualitative and quantitative data. How does the versatility of Microsoft® Excel® affect application support

6. IT 206 EXPERT TUTOR IT 206 Week 4 CheckPoint The Risk of Macros IT 206 Week 5 CheckPoint Mail Merging CheckPoint: Mail Merging – Due Day 5 Write a 200- to 300-word response that explains the following: The article from Product News Network (2007) introduces 4TOPS, a mail merger that can be embedded within Microsoft® Access®. What are some key attributes of this product and how may it help the operations of an organization? How do third-party plug-ins change the process of diagnosing and troubleshooting errors within an application? What steps would you take in diagnosing an application that has been changed from its original state? How does this affect the level of support required to facilitate Microsoft® Access® users? Explain your answer. • CheckPoint: The Risk of Macros – Due Day 5 • Write a 200- to 300-word response that answers the following question: Based on the article by Lenning (2005), what is a primary security risk that users should acknowledge when using macros? Why is it important to educate users of these risks once their dilemma is resolved? Aside from installing Microsoft®’s service packs, what types of support strategies should be utilized to ensure risks are minimized? Explain your answer.

7. IT 206 EXPERT TUTOR IT 206 Week 5 DQ 1 and DQ 2 IT 206 Week 6 Assignment Microsoft Access Exercise Assignment: MS Access® Exercise – Due Day 7 Complete the following tasks using Microsoft® Access®: Create a database consisting of two tables. Name both tables. Create fields for each table. The first table must contain the following fields: Student ID number First name Last name Gender Phone number • Identify common Microsoft® Access® database terms. How would you explain them to various Microsoft® Access® users with little database knowledge? How would the description of these terms vary depending on the experience level of the customer? How would you determine this experience level? Explain your answer. • Micosoft® Access® is often more efficient than Microsoft® Excel® when constructing databases. Explain why a customer using Microsoft® Excel® may want to use Microsoft® Access® as an alternative. How would you explain usage of data between both applications to users?

8. IT 206 EXPERT TUTOR IT 206 Week 6 CheckPointAnalyzing Data IT 206 Week 7 CheckPoint Other Uses for PowerPoint CheckPoint: Other Uses for PowerPoint® - Due Day 5 Write a 200- to 300-word response that answers the following questions: In his article from Computer Act!ve, Stevenson (2008) introduces an alternative use for Microsoft® PowerPoint®. List and explain the five steps to creating a basic Microsoft® PowerPoint® presentation. How would these steps differ if the presentation had a business orientation? What features should be emphasized and why? • CheckPoint: Analyzing Data – Due Day 5 • Write a 200- to 300-word response that answers the following questions: Based on the article by Samuels and Wood (2007), what are the five basic steps required for analyzing data using Microsoft® Access®? How could these steps help you diagnose and troubleshoot Microsoft® Access® errors? Which of the five steps presents the greatest possibility for user error and why? Explain your answer.

9. IT 206 EXPERT TUTOR IT 206 Week 7 DQ 1 and DQ 2 IT 206 Week 8 Assignment Microsoft PowerPoint Exercise Assignment: MS PowerPoint Exercise – Due Day 7 Complete the following tasks using Microsoft® PowerPoint®: Create a Microsoft® PowerPoint® presentation with at least six slides. Make the topic of the presentation on how a support desk can communicate effectively with customers. Create a master slide with a logo, footer, and font. Add notes to each slide. Insert a graphic or picture. Implement a back • Discussion Questions – Due Day 2 and 4 • Microsoft® PowerPoint® is evolving graphically. How might this change the complexity of a presentation? Do you think Microsoft®’s plug-ins enhance the effectiveness of its product? Why or why not? • Microsoft® PowerPoint® provides features that assist developing various presentation styles. What are two features that must be used cautiously when creating a business presentation? What effect do these features have on an audience? Explain your answer.

10. IT 206 EXPERT TUTOR IT 206 Week 8 CheckPoint Pitfalls to a Presentation IT 206 Week 9 capstone DQ Capstone Discussion Question – Due Day 3 Create a draft of an application support checklist for Outlook®. You should first identify and diagnose five frequent errors in Outlook®. Each error must then offer possible diagnosing strategies and troubleshooting tactics. Provide an alternative support approach for each error for customers who might be at a lower skill level. • CheckPoint: Pitfalls to a Presentation – Due Day 5 • Write a 200- to 300-word response that explains the following: Based on the article by Fontana (2008), what is the motivation for the pptPlex prototype Microsoft® is trying to implement in Microsoft® PowerPoint®? How might this affect existing Microsoft® PowerPoint® users and the level of support required by the software? Explain your answer.

11. IT 206 EXPERT TUTOR IT 206 Week 9 Final Project Common Microsoft Office Errors • Final Project: Common MS Office Errors – Due Day 7 • Create an application support checklist for each Microsoft® Office application (Microsoft® Word, Microsoft® Excel®, Microsoft® Access®, Microsoft® PowerPoint®, and Microsoft® Outlook®) using the information accumulated from your individual assignments from Weeks One through Nine. For each application, identify common user errors as well as provide a step-by-step strategy to diagnose and troubleshoot such problems for users at beginning and intermediate skill levels. Each application support checklist must include the following: • Summary of the application • Five common errors for each application • Strategies used to diagnose the errors for an array of different audiences • Proposed support tactics to resolve the errors for different audiences • Create and submit a 10- to 15-slide Microsoft® PowerPoint® presentation to summarize your findings. The slideshow should resemble an actual presentation that co

12. IT 206 EXPERT TUTOR/UOPHELP For more course tutorials visit www.uophelp.com