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Smart routing makes sure you are connected to your customers wherever they are. Quality Global Calls. Trusted by Global brands. Improved Customer Calls. They are a proven, resilient converged technology platform, that delivers feature-rich IP communications, sophisticated networking and advanced applications, to medium and large businesses.
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Next Step Telecom URL: http://nextsteptelecom.com.au/Email id: info@nextsteptelecom.com.auReach Us: 1800101013
Many people confuse IP phone systems with VoIP phone systems. • Yes, they are the same in some ways, but different in one important factor for large businesses. • They both provide voice transmission through Internet Protocol and packages for both provide similar services (such as Text-to-Speech/TTS, Interactive Voice Response/IVR, etc.). • So from the outside, they look alike. But they differ in one main way that a large business should consider. VoIP Phone System for Large Business
The difference between an IP system and a VoIP is the locus of control. • An IP phone system works within a private network. • AVoIP uses public Internet for voice broadcast and receiving. • Therefore, quality control with IP telephone systems is greater than it is with VoIP. • IP phone systems offer large businesses a great advantage for their call centers. VoIP Phone System for Large Business (continue..)
With VoIP Phone System, all branches of a company, no matter where they are located, can be assigned extensions. • This turns several offices into one big office. • It helps to save the company long distance charges. • It also helps if a customer contacts the wrong calling area - a simple transfer to another branch's extension saves time and headaches. Unified Global Communications
Many companies are switching from traditional call centers. By using a "soft phone" - a software program placed by the company on their home computer - the employee can dial in through their DSL or Cable ISP, and receive and place calls. • The caller will not be able to see any of the employee's private information, as all of it is accomplished through company software. Enhance the ability to telecommute, at a cost-savings
Because of the advantages Internet phone systems have, workers are able to connect with customers in different time zones, on different work schedules, and even remain "open 24/7" through a "global office" that the IP phone provide. Enable customers to contact the company 24/7
With the traditional phone system, it would cost double to get a redundant system in place in order to keep business continuity during a disaster situation. • Internet phone systems are much more cost-effective, and the cost to getting a replacement or redundant system is only and additional 10-30% of the original system. This is certainly a cost-saving measure that is vital for business continuity plans. Cost-effective Disaster Recovery and Business Continuity Plans
Of course, there are plenty more reasons for a company to use Internet phone systems, but these listed above are some of the main reasons a large business should be using IP telephony. • Above all, quality control and cost-effectiveness are huge reasons to make the choice. Take your business to the next level with Next Step Telecom. VOIP Phone Service
http://nextsteptelecom.com.au info@nextsteptelecom.com.au Reach Us: 1800101013 Thank You